splice? We NEVER splice the cable. It's always new. marlon ----- Original Message ----- From: "D. Ryan Spott" <[email protected]> To: "WISPA General List" <[email protected]> Sent: Saturday, April 18, 2009 10:39 AM Subject: Re: [WISPA] How much to charge for a truck roll
> Was it a labrador? I find labs eat cable more than any any other > breed. I allow for one free splice then they pay for my time. > > ryan > > > D. Ryan Spott > [email protected] > > > > On Apr 18, 2009, at 8:07 AM, Kurt Fankhauser wrote: > >> I had a customers dog chew through the cable about 2 months ago. >> Replaced >> the whole cable at NO CHARGE and thought that was the end of it. >> Then just >> last week they had problems and I went out and the dog chewed >> through the >> new wire AGAIN! I was so mad that I was ready to shoot the dog. I >> replaced >> the entire cable again and charged them $50. >> >> Kurt Fankhauser >> WAVELINC >> P.O. Box 126 >> Bucyrus, OH 44820 >> 419-562-6405 >> www.wavelinc.com >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] >> On >> Behalf Of Travis Johnson >> Sent: Thursday, April 16, 2009 3:59 PM >> To: WISPA General List >> Subject: Re: [WISPA] How much to charge for a truck roll >> >> We don't charge anything to fix problems with the radio, router or >> cable. The only time we charge is if the customer requests the antenna >> to be moved, or they cause the problem (cut the cable, dog chews it, >> etc.). >> >> Travis >> Microserv >> >> [email protected] wrote: >>> I'm just curious what everybody is charging their residential and >>> business customers for a truck roll to fix problems with the wisp >>> subscriber equipment. >>> >>> We've always tried to get the customer to pay something, especially >>> when >>> we have to replace equipment that goes bad. It's often turns into a >>> whole ordeal where the customer gets mad, threaten to switch >>> services, >>> etc. We mainly use Alvarion equipment which is pretty reliable, but >>> when >>> they go bad, they're expensive to replace. >>> >>> Like to hear how others are doing it. >>> >>> Thanks, >>> >>> >> >> >> ---------------------------------------------------------------------------- >> ---- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ---------------------------------------------------------------------------- >> ---- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
