Ah. Gotcha.

Thanks for clarifying.

RickG wrote:
> Having an AUP is fine but it doesnt spell out the terms of a specific
> obligation between you & the end user. The big carriers obligate you
> to two year contracts when you agree online so I'm assuming we can do
> the same.
> -RickG
> 
> 
> On Sun, Jun 7, 2009 at 11:22 PM, Charles Wyble<[email protected]> wrote:
>> The big carriers don't require a signature on a contract. They also
>> don't do (free/near free) installs either. I don't know if there is a
>> signed contract if you pay for an install.
>>
>> Yes I realize this is a very important differentiator that we can
>> provide, however I don't feel a signed contract is necessary. An AUP is
>> an excellent idea as a general rule, however if they are transiting bits
>> on your network, you have the right and obligation to defend that
>> network. If you don't, you risk other operators dropping traffic from
>> your IP rnage /AS.
>>
>>
>> Your free to enforce your AUP with impunity. Failure to do so is the
>> sole reason that "bits of evil" reach our border routers. A few simple
>> route filters, and spam/botnets would be stopped. Subscribe to the Don't
>> Route Or Peer List from Spamhaus
>> (http://www.spamhaus.org/drop/index.lasso), and monitor outbound traffic.
>>
>>
>> *sighs*
>>
>>
>>
>> Martha Huizenga wrote:
>>> Exactly, we send the contract with the install and then get it back when
>>> the install is done. Works fine.
>>>
>>> Jason Hensley wrote:
>>>> Wow.  Seems like a waste of time and resources.  If I mailed contracts like
>>>> that here I'd lose half my install opportunities because they would never
>>>> send the contract back.  Send a contract with the installer, get them to
>>>> sign it before they install, give one copy to customer, bring one back, 
>>>> done
>>>> deal.  If nothing else, get an electronic as an initial confirmation, then
>>>> get an actual signature at install.
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: [email protected] [mailto:[email protected]] On
>>>> Behalf Of Scott Reed
>>>> Sent: Saturday, June 06, 2009 6:42 AM
>>>> To: WISPA General List
>>>> Subject: [WISPA] Electronic Signatures
>>>>
>>>> We currently use a two-year contract for customers.  Right now we gather
>>>> the information, generate a contract, USMail it to the customer and wait
>>>> for them to USMail it back after they sign it before we schedule an
>>>> installation.  We would like to reduce the time from initial contact to
>>>> installation.  One option we are looking at is "electronic signature" on
>>>> the contract. We have done some research into doing this, but thought it
>>>> would be good to get some other input.
>>>> If you do electronic signatures, how do you do it?
>>>> If you use a third party to "certify" the signatures, who do you use?
>>>> What is good about them?  What is not so good?
>>>>
>>>>
>>>
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