Yeah, I saw that post the other day. That outdoor UPS enclosure has my name written all over it :-) It should be great for those one radio serves all suites via CAT5, industrial warehouse style, strip mall style roof installs
While on topic...Anyone know..... Does that power charger/inverter unit still pass line power to equipment if the battery goes bad? (inline or standby?). Any good ideas on how to tell when the power goes out? For example, if a breaker pops, 24 hours later the battery runs dead and still creates an outage, if you don;t know power was cut. One suggestion made was setup a second cheapo linksys router for $40, and plug that in NOT on the batterty, and then remote monitor that device to tell when power is down. Although, with that unit, it might be hard to fit into the case, and may draw unnecessary current. Any ideas on how to handle that? Do any of teh Mikroik SBCs have i/o slots that can measure results of a relay or something, to help with that? Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband ----- Original Message ----- From: "Josh Luthman" <[email protected]> To: "WISPA General List" <[email protected]> Sent: Friday, July 31, 2009 7:46 PM Subject: Re: [WISPA] Are customers increasingly clueless? Or isitgettingbetter? > Someone sells those on this list... > http://www.wlanparts.com/product/TP-UPS-DC-12-9/UPS_Pro__Outdoor_UPS_with_Die_Cast_Enclosure_12V_9AH.html > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > "When you have eliminated the impossible, that which remains, however > improbable, must be the truth." > --- Sir Arthur Conan Doyle > > > On Fri, Jul 31, 2009 at 7:40 PM, Tom DeReggi > <[email protected]>wrote: > >> Ryan, >> >> I agree completely, and sympathise for the situation. >> >> But does your customer know that? >> >> >> Tom DeReggi >> RapidDSL & Wireless, Inc >> IntAirNet- Fixed Wireless Broadband >> >> >> ----- Original Message ----- >> From: "Ryan Ghering" <[email protected]> >> To: "WISPA General List" <[email protected]> >> Sent: Friday, July 31, 2009 11:51 AM >> Subject: Re: [WISPA] Are customers increasingly clueless? Or is >> itgettingbetter? >> >> >> > Ohh agreed, redundant upstream is a must. However when a DS3 costs over >> 10 >> > grand a month to get out of this area to a NON-Qwest system ( not >> > including >> > bandwidth ), for true redundancy it makes it not feasible. We are >> > trying >> > to >> > engineer a wireless backhaul out, but its taking some time to do so. >> > Its >> > funny folks in the extreme rural areas, seem to think that we WISP's >> > and >> > ISP's should have the same access to bandwidth and pricing as Metro >> > guys >> > do. >> > Yet, my cost per meg plus transport is about 280.00 per meg total, >> however >> > even in a city like Greeley, Colorado, you can get bandwidth plus >> > transport >> > for around 50.00 a meg or less. >> > >> > Its the burden of being a rural isp. >> > >> > Ohh and the customer still wants 20 meg down 5 meg up for 20 bucks a >> > month, >> > and it damn well better work 24/7 or its the end of the world lol.... >> > >> > Ryan >> > >> > On Fri, Jul 31, 2009 at 9:30 AM, Travis Johnson <[email protected]> wrote: >> > >> >> Technically, yes, this was your fault. The customer is paying YOU for >> >> service... not qwest. If you can't provide the service (regardless of >> the >> >> reason), then it's your fault. >> >> >> >> In our regional area, the ABC affiliate stopped selling to DISH >> >> Network >> >> last year over the contract price. So if you had DISH (which I did), >> >> you >> >> could no longer get ABC at all. This went on for over 6 months. Do you >> >> think >> >> everyone was mad at ABC or DISH? DISH is the one that had to start >> giving >> >> credits and take all the phone calls. >> >> >> >> You HAVE to have at least two separate upstreams or you are just >> >> asking >> >> for >> >> these kind of problems. >> >> >> >> Travis >> >> Microserv >> >> >> >> >> >> Ryan Ghering wrote: >> >> >> >> Yesterday, we had a long term upstream outage. Someone in Qwest killed >> >> our >> >> ATM upstream and somehow we were getting crosstalk to another ATM PVC. >> >> (Don't ask nobody can tell me how this was done). >> >> >> >> In the mean time customers are calling us screaming that they need >> >> their >> >> net. Our staff politely informs them all day long that this isn't a >> issue >> >> with us, its upstream. Some customers accept that and move on for the >> >> day. >> >> >> >> However the kicker!! One of our customers which is a dedicated 3 meg >> >> calls >> >> up and asks, "Are you down" I say yes at this time the internet is >> >> down >> >> due >> >> to a problem with qwest in Denver. The customer says "ok, do you have >> >> an >> >> ETA?" I tell him no not at this time the problem is with qwest not >> >> with >> >> us. >> >> Customer says "ok thanks" and hangs up. >> >> >> >> Not 20 minutes later I get a phone call from the customer, he's mad as >> >> hell >> >> and spitting nails. I only caught about 1/2 of what he had said. But >> >> it >> >> sounded like. "Your a damn lier, I call qwest, they have NO issues >> >> anywhere. >> >> I want my ****** Net or you can kiss my account goodbye a**hole.." >> >> >> >> Then he hangs up. ( mind you this is a business customer ) >> >> >> >> I call him back about an hour later and he says he's canceled. And >> >> will >> >> get >> >> service from somewhere else. >> >> >> >> How can this be? How was this my fault? >> >> >> >> Customers are irrational and stupid.. Agreed. lol.... >> >> >> >> >> >> Ryan >> >> >> >> On Fri, Jul 31, 2009 at 1:58 AM, Marlon K. Schafer < >> [email protected]> >> >> <[email protected]>wrote: >> >> >> >> >> >> >> >> roflol >> >> >> >> Rick this is a GOOD thing.... Your customers call you for all >> >> problems >> >> because YOU WILL ANSWER THE PHONE!!!!!! >> >> >> >> Sometimes great service levels suck. lol >> >> marlon >> >> >> >> ----- Original Message ----- >> >> From: "Rick Kunze" <[email protected]> <[email protected]> >> >> To: "WISPA General List" <[email protected]> <[email protected]> >> >> Sent: Wednesday, July 29, 2009 5:40 PM >> >> Subject: [WISPA] Are customers increasingly clueless? Or is it >> >> gettingbetter? >> >> >> >> >> >> >> >> >> >> Customer calls just now. They ask if the Internet is "having >> >> trouble", >> >> I reply that there are no outages. She then says she called a couple >> >> of >> >> her friends in neighboring towns and they were all down too. She asks >> >> if any other people have called today with problems. I replied >> >> stating >> >> that a day doesn't go by without someone calling with such an issue >> >> etc. >> >> >> >> I ask her for some details, "any message on the screen?" She says >> >> that >> >> a message popped up that said, "No Input". I thought to myself for a >> >> minute and replied, "I'm unaware of any Windows message that says >> >> that." >> >> I asked, "This is in Explorer"? She said, "No, she can't get >> >> Explorer >> >> to run, nothing will run, the monitor is dark and a small message on >> >> the >> >> blank screen says "No Input." >> >> >> >> I would have thought that by now more of the general public would be >> >> starting to figure some of this out. It's discouraging to me that >> >> such >> >> an obvious hardware issue resulted in a call to see if the Internet is >> >> down. >> >> >> >> Rk <-------- slapping self in forehead! >> >> >> >> >> >> >> >> >> >> >> >> >> >> -------------------------------------------------------------------------------- >> >> >> >> >> >> WISPA Wants You! 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