Mikrotik, StarOS, UBNT?

-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com



--------------------------------------------------
From: "Chuck Profito" <[email protected]>
Sent: Thursday, November 12, 2009 8:35 PM
To: "'WISPA General List'" <[email protected]>
Subject: Re: [WISPA] Metered Billing

> AJ.
> I assume you are a wireless isp. My question, what equipment are you using
> to provide 15 mg bursting to 20 meg for 60 bucks a month?
>
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On
> Behalf Of AJ
> Sent: Thursday, November 12, 2009 11:29 AM
> To: WISPA General List
> Subject: Re: [WISPA] Metered Billing
>
> As one of those "big guys"...
>
> We have tiers for data usage both on a Daily and a Monthly rate.
> For our base line customers on a $25 a month plan, it's 1.5 meg down with
> 1GB total per month bandwidth; 8 bucks a gig beyond that up to 5 gigs,
> everything beyond that is covered at a max $70 cap... Designed for VERY 
> LOW
> USE users only... Grandma with email... That's about it...
>
> Rest of the plans go $40, 50 and 60/mo for 5, 10 and 15 meg connections...
> 15 meg is burstable to 20 meg if bandwidth is available (usually 11 pm to 
> 10
> am local time)
>
> Speeds are max rated; if a user exceeds 2,5 GB, 4.5 GB or 11 GB for each
> plan respectively during the high use period (noon to midnight local time 
> 7
> days a week), we throttle them down to standard minimum speeds (2.5, 5 & 6
> meg). We don't bill beyond that, just slow them down so they don't snag 
> the
> rest of the network.
>
> Our "abusers" are profiled as 3 GB combined up/down bandwidth on the 5 meg
> plan of 5 GB on the 10 meg plan for more than 15 days out of the billing
> month... We chat with them and usually move them up to the next tier... 
> For
> the 12 meg customers, there is no monthly bandwidth cap.
>
> So overall, it works out to about 50 GB monthly on our $40 plan and about 
> 70
> GB on our $50 plan... Anything beyond that and we discuss with the 
> customer
> their options...
>
> We have a completely separate tier of business plans with much higher
> bandwidth quotas available at prices that meet the cost of providing the
> services...
>
> It's more geared to keep that 10% of customers from using their services 
> at
> home for a business (against the AUP); not completely against reasonable
> use, we just gear the business class service with a matching SLA and
> bandwidth quota to meet their needs...
>
> Can't afford to give everything away... As much as customers EXPECT it, 
> the
> free market gets to tell us the need, however, they're not granted the 
> right
> to make demands and threats...
>
> Don't like it? Plenty of other options out there... We're the right 
> product
> for about 75% of our customers... We go out of our way to avoid getting 
> that
> other 25%.... Either we're too much service for their needs or way too
> little...
>
> One size does not fit all...
>
>
> On Thu, Nov 12, 2009 at 12:02 PM, RickG <[email protected]> wrote:
>
>> Chuck,
>>
>> That's the point. The consumer is NOT paying for excessive bandwidth use.
>> When bandwidth runs us over $100/meg and one customer uses $300's worth
> for
>> $50/month there is something wrong. The unlimited bandwidth model only
>> works
>> when you can oversubscribe the bandwidth. With bandwidth usage climbing
>> exponentially, the model will soon break. Furthermore, some educated
>> consumers are finally realizing that they are subsidizing the bandwidth
>> hogs. They ask how is that fair?
>> As far as my Netflix idea, I agree my original idea is probably not a 
>> good
>> solution. I was also a GM at a cable company and maybe we should use them
>> as
>> a template? HBO, and the other premium channels charge the cable cos for
>> the
>> customer's usage which we passed on to the customer for a profit. Both 
>> HBO
>> and the cable co makes money and everyone wins.
>> Really, I'm just kicking around ideas because something has to happen. 
>> I'm
>> not saying I have the right ideas.
>> As far as the phone companies, AFAIK the LECS still have an exchange 
>> rates
>> for calls that terminate on another network. It's just transparent to the
>> end users. At any rate, this discussion is much needed.
>>
>> Thanks to all on this list for their ingenuity which makes this the best
>> business field to be in (IMHO)!
>> -RickG
>>
>> On Thu, Nov 12, 2009 at 12:10 PM, Chuck Bartosch
>> <[email protected]>wrote:
>>
>> >
>> > On Nov 7, 2009, at 2:25 PM, RickG wrote:
>> >
>> > > In the past, l worked for two electric companies. Their business
>> > > models were
>> > > dependant on meters. As far as internet access, Compuserve and AOL
>> > > had the
>> > > right idea from the start. Instead entrepanuers took advantage of
>> > > their
>> > > weakness at the time. What we are now seeing is the downside of the
>> > > $50/month "all you can eat" business model. When usage was low due
>> > > to less
>> > > apps, it worked fine but were now seeing exponential growth of usage.
>> > > Besides that, one thing we (ISP's) are really missing, are agreements
>> > > between each other for payment of access to our networks. For
>> > > instance, the
>> > > phone companies pay each other for access to each others networks. I
>> > > realize
>> > > this is very complex but shouldnt Netflix (or their provider) pay us
>> > > for
>> > > utilziation of our networks?
>> >
>> > I do not see why they (Netflix) should, no. The consumer is already
>> > paying you for it. Netflix is not another ISP. It's a "phone call". My
>> > phone company does not charge my local hardware store for calling them
>> > if they are with a different phone company any more than it charges my
>> > mom when I call her back in Minnesota (I live in New York). My *mom's*
>> > phone company might charge her for the the call, depending on the
>> > plan, but that's about as far as it goes.
>> >
>> > The provider idea could bite us hard.
>> >
>> > Note that originally the settlement fees were demanded by the
>> > established phone companies to mild the upstart cell companies for
>> > revenues. They weren't smart when they started those agreements and it
>> > came back to bite them later when CLECs exploited the ideas in novel
>> > ways with the advent of the Internet where you could guarantee certain
>> > incoming-only calls. But they aren't going to be so stupid as to not
>> > think of those loop holes a second time ;-).
>> >
>> > Chuck
>> >
>> > > -RickG
>> > >
>> > > On Sat, Nov 7, 2009 at 1:59 PM, Eric Rogers
>> > > <[email protected]>wrote:
>> > >
>> > >> I do agree with you and that works if there are other options.  One
>> > >> customer who was downloading 160G, came from DSL and moved into this
>> > >> neighborhood and now wants high speed where we are the only
>> > >> option.  It
>> > >> is only a matter of time before others are using Netflix and others.
>> > >> They come in all gaming consoles now.  Why not have the customers 
>> > >> pay
>> > >> for upgrades?  If there is a high demand for services, the demand
>> > >> drives
>> > >> growth; or fees stifle demand.
>> > >>
>> > >> Maybe my logic is flawed, but if 5% of the customer base is 
>> > >> straining
>> > >> the network, shouldn't they pay more?
>> > >>
>> > >> Eric
>> > >>
>> > >> -----Original Message-----
>> > >> From: [email protected] [mailto:wireless-
>> > >> [email protected]] On
>> > >> Behalf Of Travis Johnson
>> > >> Sent: Saturday, November 07, 2009 12:22 PM
>> > >> To: WISPA General List
>> > >> Subject: Re: [WISPA] Metered Billing
>> > >>
>> > >> 10% of your customers will use 90% of your resources. Direct that 
>> > >> 10%
>> > >> customer base to cable or DSL and stop worrying about adding
>> > >> complexity
>> > >> to your network.
>> > >>
>> > >> Travis
>> > >> Microserv
>> > >>
>> > >> Chuck Profito wrote:
>> > >>> Marlon does this and smiles every time he signs a Bandwidth Hog!
>> > >>>
>> > >>> -----Original Message-----
>> > >>> From: [email protected] 
>> > >>> [mailto:[email protected]]
>> > >> On
>> > >>> Behalf Of Eric Rogers
>> > >>> Sent: Saturday, November 07, 2009 4:56 AM
>> > >>> To: WISPA General List
>> > >>> Subject: [WISPA] Metered Billing
>> > >>>
>> > >>> We are on the verge of changing to a metered or tiered billing
>> > >> structure
>> > >>> with Caps that once they exceed the cap; it doesn't shut off, but
>> > >>> they
>> > >>> get charged the overage.  Netflix is getting out of control and I
>> > >> don't
>> > >>> want to punish the customers that only use it occasionally.  I 
>> > >>> think
>> > >>> they are very innovative solutions and don't want to hinder new
>> > >>> applications.  I just want people that download 160 GB in a month,
>> > >> when
>> > >>> the average is nearly 10 GB a month, to pay their share for
>> > >>> expanding
>> > >>> the network.
>> > >>>
>> > >>>
>> > >>>
>> > >>> Who has dabbled in the metered/tiered services and what were your
>> > >>> customers responses?
>> > >>>
>> > >>> What are your tiers?
>> > >>>
>> > >>> Have attitudes changed toward your company as being greedy?
>> > >>>
>> > >>>
>> > >>>
>> > >>> We already have everything in place to do it, just need to send out
>> > >> the
>> > >>> letter saying we are doing it and why.
>> > >>>
>> > >>>
>> > >>>
>> > >>> Eric Rogers
>> > >>>
>> > >>> Precision Data Solutions, LLC
>> > >>>
>> > >>> (317) 831-3000 x200
>> > >>>
>> > >>>
>> > >>>
>> > >>>
>> > >>
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>> > --------------
>> > Chuck Bartosch
>> > Clarity Connect, Inc.
>> > 200 Pleasant Grove Road
>> > Ithaca, NY 14850
>> > (607) 257-8268
>> >
>> > "When the stars threw down their spears,
>> > and water'd heaven with their tears,
>> > Did He smile, His work to see?
>> > Did He who made the Lamb make thee?"
>> >
>> >  From William Blake's Tiger!, Tiger!
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>>
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>>
>>
>>
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