Just downloaded the usage report into Excel... About 1/3 of our users go 5gigs & above. It goes sharply up after that. The Powercode report shows upload usage, download usage, total usage, and upload-to-download ratio. You can usually catch the virus users or p2p-ers by checking the upload-to-download ratio.
We sell 1 to 3 meg burstable connections as our primary product, both business and residential versions (higher price, priority support, etc) Beyond 3 megs, everything is custom and is generally $100/meg burstable, $200/meg dedicated. This pricing allows us to account for those really high-end need users who need the bandwidth and can't accept being limited. ----- Original Message ----- From: "Paul Gerstenberger" <pa...@hrec.coop> To: "WISPA General List" <wireless@wispa.org> Sent: Friday, April 30, 2010 11:28 AM Subject: Re: [WISPA] Overage thresholds and penalties > This isn't totally accurate as it's a monthly report and some users have > been converted mid-month, but the average download I'm seeing is 5.7Gb. > Our heaviest user did 105GB, and one recent conversion is on track to hit > 200GB if the last weeks trend continues! About two thirds exceeded 10GB. > > I think most of those > 10GB are running netflix. > > -Paul > > On Apr 30, 2010, at 9:32 AM, Marlon K. Schafer wrote: > >> Our average customer does about 4 gigs per month. That's average, >> including >> servers and high end business customers. Someday I'll count the >> businesses >> different from the residential :-). >> >> We give 10 gigs per month and charge $5 per gig for overages. >> >> We've lost a few customers due to this, but nearly all of them want to >> run >> file sharing servers and/or run netflix. In short, the ones we're >> loosing >> cost more than they are paying us. >> >> The good news is that the other 95% of the customer base get GREAT >> service >> at a reasonable price and are very happy. >> >> We also catch a LOT of infected machines or open wifi routers this way. >> Most customers appreciate that we're watching out for them. >> >> marlon >> >> ----- Original Message ----- >> From: "Paul Gerstenberger" <pa...@hrec.coop> >> To: "WISPA General List" <wireless@wispa.org> >> Sent: Friday, April 30, 2010 8:06 AM >> Subject: [WISPA] Overage thresholds and penalties >> >> >>> We have about 15% of our existing subscribers running PPPoE through >>> Mikrotik now, using the User Manager package. I'm astounded by the usage >>> I'm seeing from some accounts. We do cite "acceptable use" in our terms >>> of >>> service, but we've rarely enforced it. I'm curious what approach other >>> WISPs take: how you determine your own acceptable use thresholds and >>> what >>> penalties or deterrents are used. >>> >>> -Paul >>> >>> >>> -------------------------------------------------------------------------------- >>> WISPA Wants You! Join today! >>> http://signup.wispa.org/ >>> -------------------------------------------------------------------------------- >>> >>> WISPA Wireless List: wireless@wispa.org >>> >>> Subscribe/Unsubscribe: >>> http://lists.wispa.org/mailman/listinfo/wireless >>> >>> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
