We have them in stock.

 

We also have a pile of them in the field for client routers.  I've had a
couple 750g die but so far no problems with the 751.

 

Jim

 

From: [email protected] [mailto:[email protected]] On
Behalf Of Randy Cosby
Sent: Thursday, April 26, 2012 5:48 PM
To: WISPA General List
Subject: Re: [WISPA] Customer Routers

 

Where are you getting 751's now? They seem pretty rare in the wild. 

Randy

On 4/26/2012 4:27 PM, Justin Wilson wrote:

        My Take on routers.

         

        Off the shelf routers are the #1 trouble issue on the Zig
network.  Anything from gaming issues, to speed issues, to reliability
issues. They account for roughly 92% of all calls.  The first thing we
have the customer do after reboots of everything is bypass the router.
Most of the time this shows the customer it's their router, or something
behind it.

         

        In our past life we started out selling routers. We looked for
the cheapest ones we could find, which at the time were dlink. What we
found was customers then considered that our equipment. "Well the router
you sold me went out." was something we heard a lot. Or "I reset the
router now you have to come out and configure it"

         

        What we are doing this time around is we have only one
officially approved router. The Mikrotik 751. We have a local computer
shop which stocks them and sets them up.  What he does as far as support
is between him and the customer. I am pretty sure he tells them he is
just a retailer for the product and if they want his help he will gladly
charge them his hourly rate. All about expectations up front.

         

        By doing all of this we are not in the router business, but the
customer gets a solid product and cuts down on our calls. In turn we
have a happier customer base. And if need be, we can actually login to
their router and do torch, etc.

         

        Justin

         

        From: Darin Steffl <[email protected]>
        Reply-To: WISPA General List <[email protected]>
        Date: Thursday, April 26, 2012 2:31 PM
        To: <[email protected]>
        Subject: [WISPA] Customer Routers

         

                Hey guys, 

                 

                What are some of you providing for customer wireless
routers if you include them in the install as I do?  I currently have a
batch of 10 Ubiquiti Air Routers and the first two I pulled out are
giving me some problems.  Could be a bad batch.

                 

                I am also looking at TP-Link as they are about $30 on
Amazon with external antennas and pretty good reviews.

                 

                TP-Link TL-WR841N

                 

                What are you guys using?

                 

                -- 
                Darin Steffl

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-- 
Randy Cosby    | InfoWest, Inc       | www.infowest.com
Vice President | 435-674-0165 x 2010 | facebook.com/infowest
 
 

 

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