We are half your size and two of us do everything you state, thanks to powercode. We use quick books for payroll and odd invoicing/accounting stuff. On Jul 31, 2014 7:36 PM, "Josh Reynolds" <j...@spitwspots.com> wrote:
> The in house billing / accounting people - we have several, most are > multi-role. > > One is our office manager, and deals primarily with billing issues, new > account sales, equipment purchasing, etc. He is also our main office-based > POC for tech support. > > Then we have a bookkeeper, she deals with things on the "interior" > business side... employee pay stuff, shareholder/board functions, stock > certificate crap, meeting minutes, etc. > > We have another part-timer who also helps with sales / collections / etc, > answering phones, (we have 4 lines plus tech support phone that rotates > between the salaried employees) [we do have a collections company people > get sent to after 90 days, we cut people off at 60 days] > > People that want to review their payment histories, in our experience, > normally want an explanation of their billing cycle, etc... they come in > when they want that. One time payments are done online, but some people > keep an account with us and call to process (we don't keep their card info). > > Paypal does all of our unifi hotspot stuff, and auto-drops right into > QuickBooks. > > We're around 1500 subs, and incorporated. > > Josh Reynolds, CIO > SPITwSPOTS > www.spitwspots.com > On 07/31/2014 04:18 PM, Mike Hammett wrote: > > When they don't pay they get shut off. > They can review their payment histories. > They can change their billing information (and do one-time payments) > without affecting your employees. > You could probably drop the in-house billing/accounting people. > Hotspot type services can integrate right into the same platform (without > needing UniFi's walled garden). > > I suspect most of us still use QuickBooks, just not for our recurring > business. I still use it for turn-key, consulting, etc. > > Even if you don't buy, I'd recommend having each of the billing platforms > take you on a tour. You may notice other things to improve your operation. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > > ------------------------------ > *From: *"Josh Reynolds" <j...@spitwspots.com> <j...@spitwspots.com> > *To: *wireless@wispa.org > *Sent: *Thursday, July 31, 2014 7:09:39 PM > *Subject: *Re: [WISPA] credit card processors > > May I ask why? > > Most of our subs are on autopay, so we set it and forget about it. > > We also do all of our company stuff in quickbooks, and have inhouse > billing/accounting people. > > Josh Reynolds, CIO > SPITwSPOTS > www.spitwspots.com > On 07/31/2014 04:08 PM, Mike Hammett wrote: > > I second Steve's comment. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > > ------------------------------ > *From: *"Josh Reynolds" <j...@spitwspots.com> <j...@spitwspots.com> > *To: *wireless@wispa.org > *Sent: *Thursday, July 31, 2014 7:05:30 PM > *Subject: *Re: [WISPA] credit card processors > > Yes, we've been doing it for about... 10 years now. > > Josh Reynolds, CIO > SPITwSPOTS > www.spitwspots.com > > On 07/31/2014 03:56 PM, Steve Barnes wrote: > > Josh are you billing your Wisp customer with QuickBooks? I would stop > that practice. Get a billing system and keep QuickBooks for AP and GL. > > > > Steve Barnes > > PCSWIN.com > > > > -----Original Message----- > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org > <wireless-boun...@wispa.org>] On Behalf Of Josh Reynolds > > Sent: Thursday, July 31, 2014 4:09 PM > > To: WISPA General List > > Subject: [WISPA] credit card processors > > > > Who are using for credit card processing, and why? What are your rates? > > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless > > > > _______________________________________________ > Wireless mailing > listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless > > > > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless > > > > _______________________________________________ > Wireless mailing > listWireless@wispa.orghttp://lists.wispa.org/mailman/listinfo/wireless > > > > _______________________________________________ > Wireless mailing list > Wireless@wispa.org > http://lists.wispa.org/mailman/listinfo/wireless > >
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