On 7/5/10 8:07 PM, "Daniel Goldsmith" <[email protected]> wrote:

> Today, my wife's Entourage identity started exhibiting a screen flickering,
> only of the Entourage window when quitting the application. The whole window
> flickers with horizontal lines and then quits. The rest of the screen and
> any other open windows are fine.

This is truly unique in problems reported. We need to rule out Entourage
first.

Under Entourage in the Menu bar, select switch Identity. Create a new
Identity. Nane it ³Test².  When Entourage opens in the new Identity no need
to setup or import. Now quit. Does it happen?

If no....

Switch back to your regular Identity named Main by default. Under File >
Export, select the default action to export all items as Entourage archive
(.rge) file. Save the .rge file on the desktop. (If you get an error that
not all was exported this indicates database corruption. Rebuilding does not
always clear corruption)

Switch to the Test Identity. Under File > Import select to import the
main.rge file. We won¹t bother with moving folders for the test. Now close
Entourage. Do you still see the behavior?

Let me know what you find.

-- 
Diane 


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