on 7/6/10 3:28 PM, Diane Ross at [email protected] wrote:
> On 7/5/10 8:07 PM, "Daniel Goldsmith" <[email protected]> wrote:
>
>> Today, my wife's Entourage identity started exhibiting a screen flickering,
>> only of the Entourage window when quitting the application. The whole window
>> flickers with horizontal lines and then quits. The rest of the screen and
>> any other open windows are fine.
>
> This is truly unique in problems reported. We need to rule out Entourage
> first.
>
> Under Entourage in the Menu bar, select switch Identity. Create a new
> Identity. Nane it ³Test². When Entourage opens in the new Identity no need
> to setup or import. Now quit. Does it happen?
>
> If no....
Test identity did not flicker on quit.
>
> Switch back to your regular Identity named Main by default. Under File >
> Export, select the default action to export all items as Entourage archive
> (.rge) file. Save the .rge file on the desktop. (If you get an error that
> not all was exported this indicates database corruption. Rebuilding does not
> always clear corruption)
>
> Switch to the Test Identity. Under File > Import select to import the
> main.rge file. We won¹t bother with moving folders for the test. Now close
> Entourage. Do you still see the behavior?
Filed saved and then imported without incident and still no flicker on quit.
Do I just trash the old identity and re-arrange the folders etc.?
>
> Let me know what you find.
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