Thanks for replying. I can see the multiple emails that are being sent via zammad per attempt. I see them in my Inbox via webmail and using outlook on my iPhone. The emails do see to come a bit slow though. I was thinking it could be a timeout that I need to increase something but I haven't dug too far into the project yet.
On Friday, April 14, 2017 at 12:33:43 AM UTC-7, Martin Edenhofer wrote: > > Hi Charles, > > Zammad is doing the following procedure to configure successful an email > account. > > 1) Verify if incoming (IMAP or POP3) is working (based on auto detected > settings or on manuell entered settings). > 2) Verify if outgoing (SMTP or Sendmail/Postifix) is working (based on > auto detected settings or on manuell entered settings). > 3) Sending and email via outgoing channel to incoming channel and verify > if this email arrived in the incoming channel (IMAP/POP3). > 4) Try if an external email address is accepted on outgoing channel to > reach external recipients. > > -=> I guess in your case 3) is failing. Can you try to connect to your > godaddy account via an regular mail client and start the Zammad config > procedure again? Can you see the email of case 3) in the inbox of your > godaddy account? > > PS: Folder "" and "Inbox" are the same in IMAP (should work with both, in > case just use ""). > > -Martin > > Am Donnerstag, 13. April 2017 05:48:14 UTC+2 schrieb Charles Shisler: >> >> Hello there, >> >> I have recently installed zammad and look forward to using it for the >> small business I work for. >> >> version: 1.4.0 >> server: ubuntu 16.04x64 >> install method: apt >> >> Currently I am having an issue getting email working. I have created an >> email account via my company's godaddy account, and I've entered in all the >> correct information regarding IMAP and SMTP. I've made sure that I allowed >> the proper ports in ufw. I've tested the credentials and ports seperately >> on my phone client and had no problem. But when I go to verify with the >> self-sent email, it just never succeeds. I've tried with the Folder option >> set to both "" and "Inbox" but it seems to not be able to find it. >> > -- Open Source as Download https://zammad.org || Easy to use as SaaS https://zammad.com --- You received this message because you are subscribed to the Google Groups "zammad-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to zammad-users+unsubscr...@googlegroups.com. To post to this group, send email to zammad-users@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/zammad-users/fc77133b-2a62-4ec1-adc7-382ea0a81725%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
