On Wed, 19 Oct 2005 10:54, you wrote: > Telstraclear killed my internet at 1:52 this morning, and it's still > dead. Apparently they did some scheduled network upgrade with Sky etc > (it annoys me they never bother to tell anyone), and when they finished > at 6 or so, people with a Surfboard cable modem found they couldn't log > in any more. Does anyone know any more? > > I'm glad right I'm not one of the engineers rotating with a raised > adrenalin level right now... > > At least POTS still works. > > Volker
Volker, On Paradise's home page was a statement that there would be an outage on the cable modem service from 00:01 for up to 6 hours on the morning of Wednesday 19th October. It's been there for a while. If you can't be bothered to read the homepage periodically for customer service announcements then you shouldn't complain. Not only that, but the message is still up on the home page so you could have seen it after the fact. That notwithstanding, it's strange that your service is still not working. I have a surfboard cable modem and I started using email and web etc. this morning and it was all working properly. In fact I just checked my logs for uploading weather data (which happens every hour) and it seems that all ftp sessions overnight completed successfully. Maybe they announced a blanket outage but only took down certain parts of their network? Hope it's back for you soon. A
