On Wed, 19 Oct 2005 12:05, Andrew Errington wrote: > No. You are assuming that: > > a) The customer uses the ISP's email service > or > b) the customer has provided a real email address to the ISP for such a > purpose > and > c) the customer has not set up a spam filter to filter out all the helpful > messages and special offers from said ISP > > There's nothing in the T&C about announcing outages,
So what? > so there's no reason > to expect any notification. Yes there is - I call it "Good customer service". I also would put it into the common sense category - but then common sense does not seem to be very common these days. -- Regards, Robert -------------------------------------------------------------- Robert Fisher (aka - Rob, Bob, Robbie, Robbo, Fish) FishNet Computer & Electrical Services www.fisher.net.nz Phone: 03 383 5807 Mobile: 027 477 3356
