Glad  you did that George.. In case you need me to intervene , let me know.
Thanks
Ritika Sahni
Founder-Trustee, Trinayani
Singer Performer / Consultant in Disability Inclusion



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On Thu, Jan 9, 2020 at 7:50 AM George Abraham <[email protected]> wrote:

> I have forwarded your mail to senior management at Indigo. Let us see what
> they say.
>
> George
>
> -----Original Message-----
> From: AccessIndia [mailto:[email protected]] On
> Behalf
> Of Aziz Minat
> Sent: Wednesday, January 8, 2020 9:27 PM
> To: AccessIndia: a list for discussing accessibility and issues concerning
> the disabled.
> Subject: [AI] Facing difficulty while getting assistance in indigo flights.
>
> Hi people, I hope this message finds you in good health. As a subject line
> suggests, I have book flight from Ahmedabad to Cochin and vice a versa in
> the third week of February with indigo airlines. so as I have been doing
> since a year, I called them in order to let me know my need regarding
> requirement of some person who can help me checking in and boarding out,
> but
> unlike previous experiences, this time I was told on call by an agent that
> I
> have to manage on my own and there can't be any assistance provided from
> their end. So I am requesting for your valuable suggestions regarding what
> to do in this regards?
>
>
>
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