Hi, Here is the update on this. My Kyc has now been rescheduled for the 3rd time. On each of these days, let alone the represetative visit, I haven't even received a phone call from anyone.
I have also written to ICICI on their website for the 1st level complaint but to no avail as no one got back to me. Considering, ICICI did not send me a copy of my submission to me despite asking for my email ID at the time of submitting my request, I don't even have a proof of my submission. I called up the Amazon customercare who assured me that they have raised my concern to the verification department & have lined up my request at the high priority. In such a scenario I technically have no proof of having reached out to ICICI to be attached at the time of complaining to banking ombudsman. Thank you, Bharat. On 3/10/22, Harshit Lohia <[email protected]> wrote: > Hi, > Write a complaint to ICICI bank on their website using their online > grievance redressal form. Mention that if they do not comply within > 30 days, you will be forced to file a complaint with RBI Ombudsman as > per the provisions of RBI circular on 'Banking services to senior > citizens and the disabled' dated November 9, 2017. They will surely > respond. > > On 3/9/22, Mahesh S. Panicker <[email protected]> wrote: >> Standard Chartered did V KYC for me without drama. With ICICI, it was >> originally very difficult, pre-Covid times it was and they originally >> refused to process my documents after home KYC. As I kept writing, and >> using up all avenues of protest and complaind, they eventually >> processed my application. It was the ICICI Platinum card. On the basis >> of that card, I got the AmazonPay card issued without any issues, and >> the onboarding process in that case took just a couple of minutes. >> >> On 3/9/22, Sandesh <[email protected]> wrote: >>> You could certainly schedule for V KYC and it has to be done without any >>> issue. >>> You could also write to Amazon and ICICI bank telling them these things. >>> and if you are comfortable for home KYC, ask them why even after making >>> it >>> scheduled is not done so far? Amazon would certainly be of assistance >>> here. >>> >>> I did get this credit card about 2 and half years back without any >>> problem. >>> >>> the person came to my residence and everything went smoothly. >>> >>> Vande Mataram >>> >>> ----- Original Message ----- >>> From: "Bharat" <[email protected]> >>> To: "AccessIndia: a list for discussing accessibility and issues >>> concerning >>> >>> the disabled." <[email protected]> >>> Sent: Wednesday, March 9, 2022 9:36 PM >>> Subject: [AI] KYC for banking facilities for the blind >>> >>> >>>> Hi all, >>>> >>>> I recently filled up the online application for the Amazon ICICI >>>> credit card & was presented with the video KYC option. Once I opted >>>> for that, the representative refused to conduct my KYC once she >>>> realised me being blind. She instead suggested me to opt for the home >>>> document collection option. >>>> >>>> I have scheduled the home collection thrice but no one has come up for >>>> it till now. >>>> >>>> I would like to know, if the video KYC is not for the blind. & if yes, >>>> then what are the rules for it. >>>> >>>> Thank you, >>>> >>>> Bharat. >>>> >>>> -- >>>> Disclaimer: >>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking >>>> of >>>> the person sending the mail and AI in no way relates itself to its >>>> veracity; >>>> >>>> 2. AI cannot be held liable for any commission/omission based on the >>>> mails >>>> >>>> sent through this mailing list.. >>>> >>>> >>>> Search for old postings at: >>>> http://www.mail-archive.com/[email protected]/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups >>>> >>>> "AccessIndia" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an >>>> >>>> email to [email protected]. >>>> To view this discussion on the web visit >>>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALkJ5UD_viiMNpc-yEsOSK7DyKa9x0ywE2A36B6US-%3DQ_sZzfA%40mail.gmail.com. >>>> >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the >>> person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails >>> sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/001001d833dc%246bb40050%240201a8c0%40DESKTOPNR7CDRK. >>> >> >> >> -- >> Dr. Mahesh S. Panicker >> Associate Professor, >> Department of Political Science, >> Lady Shri Ram College for Women, >> Lajpat Nagar >> New Delhi 110024 >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFAyNEPV_ZhuYxyTxRDabHKCSFev7bvfhF6Zf8iqxGAxgz7b%3Dw%40mail.gmail.com. >> > > > -- > Thanks & Regards > Harshit Lohia > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJDDuoxDRcTcep4E7JzKifD0YoOfnL8XO8pBodFBgwkDdhTFgA%40mail.gmail.com. > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALkJ5UCVZKkjtSP7Ap338LMq1ppQ6rekP8KiuGM8YnSvKkFf%2BQ%40mail.gmail.com.
