Hi Harshit, Thank you so much for the prompt reply. I would surely do that in case nothing works & would certainly get back witht he final outcome.
Thank you, Bharat. On 3/15/22, Harshit Lohia <[email protected]> wrote: > Dear Mr. Bharat, > Please note the date on which you have made a complaint to ICICI bank. > On 30th day of filing complaint with ICICI bank approach RBI Ombudsman > via CMS portal. The link is available on RBI's official website. While > registering the complaint mention that you have approached the bank on > which date; your declaration in this regard may suffice. You may > choose to attach any other document/communication such as mail > regarding schedule of KYC call or application copy. If you don't have > any document you may submit the complaint without any attachment also. > This pressurises the bank to act with urgency. > > Regards > Harshit > > On 3/15/22, Bharat <[email protected]> wrote: >> Hi, >> >> Here is the update on this. My Kyc has now been rescheduled for the >> 3rd time. On each of these days, let alone the represetative visit, I >> haven't even received a phone call from anyone. >> >> I have also written to ICICI on their website for the 1st level >> complaint but to no avail as no one got back to me. Considering, ICICI >> did not send me a copy of my submission to me despite asking for my >> email ID at the time of submitting my request, I don't even have a >> proof of my submission. >> >> I called up the Amazon customercare who assured me that they have >> raised my concern to the verification department & have lined up my >> request at the high priority. In such a scenario I technically have no >> proof of having reached out to ICICI to be attached at the time of >> complaining to banking ombudsman. >> >> Thank you, >> >> Bharat. >> >> >> >> On 3/10/22, Harshit Lohia <[email protected]> wrote: >>> Hi, >>> Write a complaint to ICICI bank on their website using their online >>> grievance redressal form. Mention that if they do not comply within >>> 30 days, you will be forced to file a complaint with RBI Ombudsman as >>> per the provisions of RBI circular on 'Banking services to senior >>> citizens and the disabled' dated November 9, 2017. They will surely >>> respond. >>> >>> On 3/9/22, Mahesh S. Panicker <[email protected]> wrote: >>>> Standard Chartered did V KYC for me without drama. With ICICI, it was >>>> originally very difficult, pre-Covid times it was and they originally >>>> refused to process my documents after home KYC. As I kept writing, and >>>> using up all avenues of protest and complaind, they eventually >>>> processed my application. It was the ICICI Platinum card. On the basis >>>> of that card, I got the AmazonPay card issued without any issues, and >>>> the onboarding process in that case took just a couple of minutes. >>>> >>>> On 3/9/22, Sandesh <[email protected]> wrote: >>>>> You could certainly schedule for V KYC and it has to be done without >>>>> any >>>>> issue. >>>>> You could also write to Amazon and ICICI bank telling them these >>>>> things. >>>>> and if you are comfortable for home KYC, ask them why even after >>>>> making >>>>> it >>>>> scheduled is not done so far? Amazon would certainly be of assistance >>>>> here. >>>>> >>>>> I did get this credit card about 2 and half years back without any >>>>> problem. >>>>> >>>>> the person came to my residence and everything went smoothly. >>>>> >>>>> Vande Mataram >>>>> >>>>> ----- Original Message ----- >>>>> From: "Bharat" <[email protected]> >>>>> To: "AccessIndia: a list for discussing accessibility and issues >>>>> concerning >>>>> >>>>> the disabled." <[email protected]> >>>>> Sent: Wednesday, March 9, 2022 9:36 PM >>>>> Subject: [AI] KYC for banking facilities for the blind >>>>> >>>>> >>>>>> Hi all, >>>>>> >>>>>> I recently filled up the online application for the Amazon ICICI >>>>>> credit card & was presented with the video KYC option. Once I opted >>>>>> for that, the representative refused to conduct my KYC once she >>>>>> realised me being blind. She instead suggested me to opt for the home >>>>>> document collection option. >>>>>> >>>>>> I have scheduled the home collection thrice but no one has come up >>>>>> for >>>>>> it till now. >>>>>> >>>>>> I would like to know, if the video KYC is not for the blind. & if >>>>>> yes, >>>>>> then what are the rules for it. >>>>>> >>>>>> Thank you, >>>>>> >>>>>> Bharat. >>>>>> >>>>>> -- >>>>>> Disclaimer: >>>>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking >>>>>> of >>>>>> the person sending the mail and AI in no way relates itself to its >>>>>> veracity; >>>>>> >>>>>> 2. AI cannot be held liable for any commission/omission based on the >>>>>> mails >>>>>> >>>>>> sent through this mailing list.. >>>>>> >>>>>> >>>>>> Search for old postings at: >>>>>> http://www.mail-archive.com/[email protected]/ >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups >>>>>> >>>>>> "AccessIndia" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send >>>>>> an >>>>>> >>>>>> email to [email protected]. >>>>>> To view this discussion on the web visit >>>>>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALkJ5UD_viiMNpc-yEsOSK7DyKa9x0ywE2A36B6US-%3DQ_sZzfA%40mail.gmail.com. >>>>>> >>>>> >>>>> -- >>>>> Disclaimer: >>>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking >>>>> of >>>>> the >>>>> person sending the mail and AI in no way relates itself to its >>>>> veracity; >>>>> >>>>> 2. AI cannot be held liable for any commission/omission based on the >>>>> mails >>>>> sent through this mailing list.. >>>>> >>>>> >>>>> Search for old postings at: >>>>> http://www.mail-archive.com/[email protected]/ >>>>> --- >>>>> You received this message because you are subscribed to the Google >>>>> Groups >>>>> "AccessIndia" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an >>>>> email to [email protected]. >>>>> To view this discussion on the web visit >>>>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/001001d833dc%246bb40050%240201a8c0%40DESKTOPNR7CDRK. >>>>> >>>> >>>> >>>> -- >>>> Dr. Mahesh S. Panicker >>>> Associate Professor, >>>> Department of Political Science, >>>> Lady Shri Ram College for Women, >>>> Lajpat Nagar >>>> New Delhi 110024 >>>> >>>> -- >>>> Disclaimer: >>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking >>>> of >>>> the >>>> person sending the mail and AI in no way relates itself to its >>>> veracity; >>>> >>>> 2. AI cannot be held liable for any commission/omission based on the >>>> mails >>>> sent through this mailing list.. >>>> >>>> >>>> Search for old postings at: >>>> http://www.mail-archive.com/[email protected]/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups >>>> "AccessIndia" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an >>>> email to [email protected]. >>>> To view this discussion on the web visit >>>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFAyNEPV_ZhuYxyTxRDabHKCSFev7bvfhF6Zf8iqxGAxgz7b%3Dw%40mail.gmail.com. >>>> >>> >>> >>> -- >>> Thanks & Regards >>> Harshit Lohia >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the >>> person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails >>> sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJDDuoxDRcTcep4E7JzKifD0YoOfnL8XO8pBodFBgwkDdhTFgA%40mail.gmail.com. >>> >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALkJ5UCVZKkjtSP7Ap338LMq1ppQ6rekP8KiuGM8YnSvKkFf%2BQ%40mail.gmail.com. >> > > > -- > Thanks & Regards > Harshit Lohia > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAJDDuox0V%3Dihu52ebcD-DzTFFrWd9Dhp_hCSerVcJG9Reh29Tg%40mail.gmail.com. > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALkJ5UCJ4%2Bsbk%3DcG_jb5zvxBdWZd%3D3Rd7gEbEaxSby-mdwGhTA%40mail.gmail.com.
