Hi Payal, I can understand your situation because I had experience a similar situation with Air India in 2018 at Netaji Subhashchandra bose Kolkata airport. I had to shout after waiting for 20 minutes. Air India had promised me that their representative will assist me after landing from Banaras to Kolkata airport. But scene was different.
On 3/27/23, 'Mohammed Asif Asif Iqbal (IN)' via AccessIndia <accessindia@accessindia.org.in> wrote: > Dear Payal, > " There can be no bigger betrayal, than people from within our > community trying to thwart an honest attempt " truly hurted me if this > is referenced to me. > Once flying Indigo, Chennai to Kolkata several years ago, assistant > for some reason did not turn up and then I boarded the ground coach > with the assistance of flight attendance and guess what there was no > representative to receive me at the terminal and waited over 25minutes > alone in the coach. I immediately called up Indigo top management and > then they started first passenger to board and upon landing first > passenger to exit. " > I never said that you should not continue with your battle rather I > expressed my support if required and would request you to think before > you post on public forum specially when you are framing baseless > allegation. > Once again; I do understand your situation and willing to help if you > require so. > Thanks and regards > Asif > > On 3/26/23, Payal Ki Jhankar <paya...@gmail.com> wrote: >> Thanks, George, for that very honest email. I truly appreciate your >> support, and validation of my campaign against them. There can be no >> bigger >> betrayal, than people from within our community trying to thwart an >> honest >> attempt at demanding redressal for a violation of my rights. Apart from >> that, incidents such as this also proves how we are used bye agencies, >> and >> organisations who claim to be allies; but, instead, only use us to >> improve >> their own face value. This is reprehensible, and should be called out at >> every instance. >> Harshit, I agree with you, when you say, they sometimes need to feel the >> pinch, where it hurts the most. >> Payal >> >> On Sun, 26 Mar 2023 at 8:42 PM, Sandeep Singh <sandeepsingh...@gmail.com> >> wrote: >> >>> True, George. No room for such goof-ups. A helpless person would have >>> been left stranded with nowhere to look for. Not at all excusable >>> >>> On 3/26/23, George Abraham <george.abrah...@gmail.com> wrote: >>> > My first reaction when I read Payal's story was to think of all the >>> > wonderful experiences that I have personally had while flying Indigo. >>> > I >>> have >>> > been travelling on Indigo for years and my experience has been >>> > amazing. >>> > I >>> > thought I should call Payal and tell her how good and sensitive people >>> > at >>> > Indigo were and perhaps we should be forgiving and let them off the >>> > hook. >>> > >>> > I shared Payal's mail with people I have got to know over the years at >>> > Indigo. They called me and wanted me to speak with Payal and persuade >>> her >>> > to withdraw her campaign against the airlines. Initially I thought I >>> should >>> > oblige and try. In this context I did speak to several friends who >>> > have >>> > flown Indigo and had glowing reports to share. We felt that Indigo and >>> > Vistara are among the few airlines who have shown an inclination to be >>> > disability friendly and perhaps we should be supportive of them. >>> > >>> > Till Goa, Payal too had a wonderful experience with Indigo. This >>> experience >>> > goes back to more than 10 years. In fact her first choice airline was >>> > Indigo. And then what does she get after all that. I recognize that >>> tomorrow >>> > this same episode could happen with any of us. What puts me off is >>> > their >>> > attitude after screwing up. Wheelchair and human assistance that >>> > airlines >>> > offer is part of their service protocol. They are not really doing us >>> > a >>> > favor. Even after the Ranchi episode, they had called me up and asked >>> > if >>> I >>> > could do a Face Book post talking of my great journeys with them. >>> Foolishly >>> > I agreed to do so. It was a case of acting without reading the details >>> > of >>> > the episode. I realized the ordeal that the family at Ranchi must have >>> gone >>> > through after being offloaded. It was horrible. It was highly >>> insensitive >>> > and mindless of me to have made the post. >>> > >>> > I believe we as customers should have zero tolerance when it comes to >>> > condoning service goof ups. We have to expect and demand the best, no >>> > compromising there. I might have had 100 out of 100 great experiences, >>> but >>> > if the 101st experience goes south, I must scream and call it out. >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > -- >>> > Disclaimer: >>> > 1. Contents of the mails, factual, or otherwise, reflect the thinking >>> > of >>> the >>> > person sending the mail and AI in no way relates itself to its >>> > veracity; >>> > >>> > 2. AI cannot be held liable for any commission/omission based on the >>> mails >>> > sent through this mailing list.. >>> > >>> > >>> > Search for old postings at: >>> > http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> > --- >>> > You received this message because you are subscribed to the Google >>> > Groups >>> > "AccessIndia" group. >>> > To unsubscribe from this group and stop receiving emails from it, send >>> > an >>> > email to accessindia+unsubscr...@accessindia.org.in. >>> > To view this discussion on the web visit >>> > >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/012701d95fee%24050cf250%240f26d6f0%24%40gmail.com >>> . >>> > >>> >>> >>> -- >>> Warm Regards >>> Sandeep Singh >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its >>> veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails >>> sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to accessindia+unsubscr...@accessindia.org.in. >>> To view this discussion on the web visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAD4A2BSuJ2EdNAW4dqqcrhUQL%2BajSFm-tL%2Bfg-iyAEArxyFq7Q%40mail.gmail.com >>> . >>> >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFdvYB_Dgs1jTW4MDDTwPEJT0MKq6Qh0%3DD%3D9MZPR%3DqWTxFz5FQ%40mail.gmail.com. >> > > > -- > Mohammed Asif Iqbal > PwC | Associate Director | Consulting > Direct: +91 (0) 33 4404 3111 | Mobile: +91 (0) 98 3005 9830 > Email: mohammed.asif.iq...@pwc.com > PricewaterhouseCoopers Private limited > 56 & 57, Block DN > Sector V, Salt Lake > Kolkata 700091 > http://www.pwc.com/in > > -- > The information transmitted, including any attachments, is intended only > for the person or entity to which it is addressed and may contain > confidential and/or privileged material. Any review, retransmission, > dissemination or other use of, or taking of any action in reliance upon, > this information by persons or entities other than the intended recipient > is prohibited, and all liability arising therefrom is disclaimed. If you > received this in error, please contact the sender and delete the material > from any computer. Please note if the e-mail address include "TPR", the > sender of this e-mail is a third party resource, and not an employee, who > has been specifically authorized to correspond routine matters related to > the project only. For any clarification with regard to any non-routine or > engagement specific deliverables please contact the assigned project > manager/ project partner. > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAH-N%3DwxBsYbVnda%2B04N3i31%3D-T8K3dGNaqdv6AV44rrKn121SQ%40mail.gmail.com. > -- What’s most important is to put the person first, the disability second Because we all are people first. -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to accessindia+unsubscr...@accessindia.org.in. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALLUjUa1QWWFDgS7PpMwftHXszsfehYGiWJLp8dH74%2BOOaoZ0g%40mail.gmail.com.
