Type up a quick auto reply and save it somewhere on your phone. Next
time you get one of these texts, reply with your "Auto-reply" and they
will stop sending you messages. No one wants to talk to a bot.
On 8/28/2018 10:58 AM, Jeremy wrote:
We use a Google Voice number for outbound calls, and it goes straight
to a voicemail that states "this number is for outbound technician
calls only. For support, please call xxxxx". I never gave out my
personal cell number, but a few people managed to get it off of caller
id when I was having Google Voice issues for about a month. I have
been slowly steering those customers to another provider because they
text incessantly. I just block the number if they call inbound. Call
my cell = find a new provider. It's extreme, I know.
On Tue, Aug 28, 2018 at 9:50 AM Matt Hoppes
<[email protected]
<mailto:[email protected]>> wrote:
I don’t know that I can offer you any advice at this point, but
this is why we all carry a VoIP soft phone on our cell phone, so
we can call customers from the company phone number.
> On Aug 28, 2018, at 11:45, Kurt Fankhauser
<[email protected] <mailto:[email protected]>> wrote:
>
> I have had the same personal cell number for almost 10 years now
and because of things like me calling a client while on the road
and them saving my number I have a boatload of them that are
always texting/calling it whenever they have an issue. Its really
annoying since I have hired an office assistant and I am paying
them to answer calls now. I had an outage a month ago and probably
had 20 of the same message from numbers I did not know who they
were all asking if the internet was down. I am considering
changing my personal cell number now and keeping the old one and
just having it forward to the office number and maybe get some
sort of text auto reply set up on it to send a message back
whenever anyone texts it saying that this is an auto response, for
support issues please call the office number at xxx-xxx-xxxx. Then
when I get my new number I now have a VOIP app that can call out
from the cell and make it appear like the office number so this
issue doesn't happen again.
>
> The only downfall to this is there are a lot of important
contacts i have that have the cell number that I do need to be in
contact with for emergency situations. And is anyone doing any
sort of SMS messaging for customer service? Or should that be avoided?
> --
> AF mailing list
> [email protected] <mailto:[email protected]>
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
--
AF mailing list
[email protected] <mailto:[email protected]>
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
--
AF mailing list
[email protected]
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
