I use you mail as my confirmation mail on my cell. They have an auto attendant ish feature. When a client calls my cell they are prompted to press one for support. That forwards back to my office number. https://www.youmail.com/
Sent from my iPhone > On Aug 28, 2018, at 9:07 AM, Brian Sullivan <[email protected]> wrote: > > Type up a quick auto reply and save it somewhere on your phone. Next time > you get one of these texts, reply with your "Auto-reply" and they will stop > sending you messages. No one wants to talk to a bot. > >> On 8/28/2018 10:58 AM, Jeremy wrote: >> We use a Google Voice number for outbound calls, and it goes straight to a >> voicemail that states "this number is for outbound technician calls only. >> For support, please call xxxxx". I never gave out my personal cell number, >> but a few people managed to get it off of caller id when I was having Google >> Voice issues for about a month. I have been slowly steering those customers >> to another provider because they text incessantly. I just block the number >> if they call inbound. Call my cell = find a new provider. It's extreme, I >> know. >> >>> On Tue, Aug 28, 2018 at 9:50 AM Matt Hoppes >>> <[email protected]> wrote: >>> I don’t know that I can offer you any advice at this point, but this is why >>> we all carry a VoIP soft phone on our cell phone, so we can call customers >>> from the company phone number. >>> >>> > On Aug 28, 2018, at 11:45, Kurt Fankhauser <[email protected]> >>> > wrote: >>> > >>> > I have had the same personal cell number for almost 10 years now and >>> > because of things like me calling a client while on the road and them >>> > saving my number I have a boatload of them that are always >>> > texting/calling it whenever they have an issue. Its really annoying since >>> > I have hired an office assistant and I am paying them to answer calls >>> > now. I had an outage a month ago and probably had 20 of the same message >>> > from numbers I did not know who they were all asking if the internet was >>> > down. I am considering changing my personal cell number now and keeping >>> > the old one and just having it forward to the office number and maybe get >>> > some sort of text auto reply set up on it to send a message back whenever >>> > anyone texts it saying that this is an auto response, for support issues >>> > please call the office number at xxx-xxx-xxxx. Then when I get my new >>> > number I now have a VOIP app that can call out from the cell and make it >>> > appear like the office number so this issue doesn't happen again. >>> > >>> > The only downfall to this is there are a lot of important contacts i have >>> > that have the cell number that I do need to be in contact with for >>> > emergency situations. And is anyone doing any sort of SMS messaging for >>> > customer service? Or should that be avoided? >>> > -- >>> > AF mailing list >>> > [email protected] >>> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >>> -- >>> AF mailing list >>> [email protected] >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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