I use you mail as my confirmation mail on my cell. They have an auto attendant 
ish feature. When a client calls my cell they are prompted to press one for 
support. That forwards back to my office number. https://www.youmail.com/


Sent from my iPhone

> On Aug 28, 2018, at 9:07 AM, Brian Sullivan <[email protected]> wrote:
> 
> Type up a quick auto reply and save it somewhere on your phone.  Next time 
> you get one of these texts, reply with your "Auto-reply" and they will stop 
> sending you messages.  No one wants to talk to a bot.
> 
>> On 8/28/2018 10:58 AM, Jeremy wrote:
>> We use a Google Voice number for outbound calls, and it goes straight to a 
>> voicemail that states "this number is for outbound technician calls only.  
>> For support, please call xxxxx".  I never gave out my personal cell number, 
>> but a few people managed to get it off of caller id when I was having Google 
>> Voice issues for about a month.  I have been slowly steering those customers 
>> to another provider because they text incessantly.  I just block the number 
>> if they call inbound.  Call my cell = find a new provider.  It's extreme, I 
>> know.
>> 
>>> On Tue, Aug 28, 2018 at 9:50 AM Matt Hoppes 
>>> <[email protected]> wrote:
>>> I don’t know that I can offer you any advice at this point, but this is why 
>>> we all carry a VoIP soft phone on our cell phone, so we can call customers 
>>> from the company phone number.
>>> 
>>> > On Aug 28, 2018, at 11:45, Kurt Fankhauser <[email protected]> 
>>> > wrote:
>>> > 
>>> > I have had the same personal cell number for almost 10 years now and 
>>> > because of things like me calling a client while on the road and them 
>>> > saving my number I have a boatload of them that are always 
>>> > texting/calling it whenever they have an issue. Its really annoying since 
>>> > I have hired an office assistant and I am paying them to answer calls 
>>> > now. I had an outage a month ago and probably had 20 of the same message 
>>> > from numbers I did not know who they were all asking if the internet was 
>>> > down. I am considering changing my personal cell number now and keeping 
>>> > the old one and just having it forward to the office number and maybe get 
>>> > some sort of text auto reply set up on it to send a message back whenever 
>>> > anyone texts it saying that this is an auto response, for support issues 
>>> > please call the office number at xxx-xxx-xxxx. Then when I get my new 
>>> > number I now have a VOIP app that can call out from the cell and make it 
>>> > appear like the office number so this issue doesn't happen again.
>>> > 
>>> > The only downfall to this is there are a lot of important contacts i have 
>>> > that have the cell number that I do need to be in contact with for 
>>> > emergency situations. And is anyone doing any sort of SMS messaging for 
>>> > customer service? Or should that be avoided?
>>> > -- 
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>>> > [email protected]
>>> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>>> 
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>> 
>> 
> 
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