We have been talking with some folks in the Satellite Internet installation business. Their model is much more like this, and as mentioned below, they are sticklers about install photos and call backs. We have adopted some of their rigor to help with some consistency issues for installs. We now require 12 photos on each job and we have someone audit each job for signal strength, etc. within an hour of job complete (before the tech leaves the job site for newer techs). This has helped a lot. If you are paying bonuses by job, the recommendations for extra pictures/ completion form data are worth having the techs do.
Regards, David Coudron From: AF <[email protected]> On Behalf Of Kurt Fankhauser Sent: Tuesday, September 18, 2018 7:51 AM To: [email protected] Subject: Re: [AFMUG] Paying employees per install/service call Godo point! I noticed in a thread a couple years back someone said the "bonus pay" for the new installs didn't get paid out for a few weeks after the new install and it had to be to their "specifications" with documented pictures and everything. On Tue, Sep 18, 2018 at 8:48 AM Lewis Bergman <[email protected]<mailto:[email protected]>> wrote: Great idea, tempered with caution. There has to be a way to account for install callbacks, service calls attended but not resolved, etc. You don't want to setup a system that rewards someone for screwing up. On Tue, Sep 18, 2018, 7:32 AM Kurt Fankhauser <[email protected]<mailto:[email protected]>> wrote: I was thinking of hiring my first installer/service tech and I am trying to come up with a unique way to pay them that basically rewards effort. Has anyone ever heard of having a flat base pay of like $10/hour and then on top of that pay them for number of installs / service calls / tickets they get completed in that pay period? Basically it will motivate them to do more because their hourly rate average will increase with the more they get done. Thoughts? -- AF mailing list [email protected]<mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected]<mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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