I haven't seen this either on either of ours. What SFP and what's it plugged in to on the other side?
On Mon, Nov 12, 2018 at 3:38 PM Jim Bouse [Brazos WiFi] <[email protected]> wrote: > I haven't seen this on my deployments. > > Tag @ubnt-james in a post on the gpon forum. He can offer assistance. > > > > Sent via the Samsung Galaxy S8 Active, an AT&T 4G LTE smartphone > > > -------- Original message -------- > From: Colin Stanners <[email protected]> > Date: 11/12/18 3:34 PM (GMT-06:00) > To: AnimalFarm Microwave Users Group <[email protected]> > Subject: [AFMUG] Ubiquiti phone support? (big problem with all GPON OLTs) > > Is there a phone number for Ubiquiti support? Can't find on website. We're > about to go live on a GPON fiber deployment where we were looking to use > their OLTs, but every OLT that we have tried (3 brand new units) has the > same problem in production that wasn't seen in testing - the data port > disconnects after 10minutes and 15seconds, requires OLT reboot. This is on > the newest firmware. > > Their e-mail tech support asks a question and then takes hours to reply - > it's been days without much progress. I am not asking for super-fast > support, but we'd like someone who can look at our case more than twice a > day. > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- Adair Winter VP, Network Operations / Co-Owner Amarillo Wireless | 806.316.5071 C: 806.231.7180 http://www.amarillowireless.net <http://www.amarillowireless.net>
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