Thats the plan, we are moving all critical monitoring to librenms, better
anyway cause we can keep long term without impacting powercodes db size. It
just is a pita to decide what to leave for tier 1 support to be able to see
in powercode since librenms is a little less user friendly

On Thu, Dec 12, 2019 at 6:05 PM Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

> May I suggest using Powercode to ping your devices and use something like
> librenms to graph them?
>
> Either that or you may need a more powerful machine to keep up. My guess
> is the RRD files may have looped and got corrupted.
>
> On Dec 12, 2019, at 6:58 PM, Steve Jones <thatoneguyst...@gmail.com>
> wrote:
>
> I had thought I identified which probes werent working, but its not
> limited to single OIDs, its across the board and random, thus far they
> haven been able to provide any functional probe report.
>
> One of the probe issues we found is that editing a device and changing its
> type, thus changing its probes, leaves the internal probe index name the
> same as the old probe (caused a major issue when we had a bunch of alvarion
> alerts when we dont have it anymore). worse yet is alot of the probes did
> work, but now dont. TBH, powercode should just do like theyre doing with
> bandwidth management/accounting and hand it off to a third party. basically
> make powercode an API skeleton/aggregator into systems that actually
> function reliably and make the core of powercode a glorified quickbooks
> instance/schedule management system
> I think the database is corrupt, but they apparently have no integrity
> checks. Im to the point that ive asked them about wiping the entirety of
> the probes and the rrd data as they have had to do twice in the past. this
> is a major pain, losing all that historic data, but considering without
> checking every single device, we dont know whats even probing and what is
> not and its random. Not to mention it would be nice to know the probe
> alerts will present with the actual probe names again.
> Way back in the day when the probing would fail over a bad OID there was a
> log i could check, but apparently thats not how it logs now. Powercode has
> always had an abysmally fragile probe system.
> If anybody can point me to logs, id be more than grateful.
>
> The API authentication was just the last thing with their mikrotik
> integration. They have garbage documentation, their support refuses to
> provide instruction sets, points you to outside consultants, which i find
> it odd that a consultant would have access to powercode documentation that
> neither powercode, nor powercodes paying customers have access to, maybe
> its some contract, though linktechs is unaware of it, maybe theres a secret
> handshake i need to know.  I find it absolutely ignorant that every time i
> update an ip range, powercode will delete the gateway from the mikrotik and
> ill have to go add it again. I literally can think of zero valid reason for
> it to do that. For whatever reason DHCP doesnt work, installed on the
> mikrotik, or using the powercode interface to set up a relay, yet when i
> configure a straight relay it works just fine. I have no major issue witht
> hat as id rather manage the relay myself so powercode doesnt randomly
> delete that too.
> I dont like that it set up a queue on the test router for my bosses
> personal account though i had exactly zero equipment added to the BMU and
> at the time, no ip ranges defined.
>
> Powercode has always ebbed and flowed, but right now its deplorable, being
> forced back to the third party router BMU is fine, i liked the imagestreams
> they made us deploy, then forced us to buy their BMUs. But at least in the
> imagestream days they actually supported their requirements. Theres the
> sesai or whatever flavor third party junk theyre pimping this week, just
> like all the others they pimped then dropped, so im not all that interested
> in going that route. Im still holding a grudge that on the morning of my
> wedding I woke to powercode randomly deciding to have massive phantom usage
> spikes (again) . Id recomend to the bosses migrating to another system, but
> the grass is never greener, if we move away, wed be better served to pay
> somebody to build us a proper solution, it would be cheaper than sasai or
> whetever is the flavor of the month with powercode. Or go to any of the
> free open source solutions out there since we are being forced to spin up
> all kinds of other servers anyway to mitigate their shortcomings. Powercode
> is still better than a bunch of spreadsheets though.
>
> that turned into more of a rant than anticipated, seeing my credentials in
> plain text just set me off, glad we arent hosted
>
> On Thu, Dec 12, 2019 at 5:15 PM Josh Luthman <j...@imaginenetworksllc.com>
> wrote:
>
>> Your complaint seems to be probes and the Mikrotik API authentication.
>> If you have broken probes, it's your setup as they're working for me and
>> many others.  What exactly isn't working?  What OIDs?  The only caveat I'd
>> say is that if one OID is broken in the query, they start responding poorly
>> - it's done this way for scaling and irrelevant if you've got it set up
>> right.
>>
>> Not sure about the API auth but I do agree it should be secured.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>> On Thu, Dec 12, 2019 at 4:35 PM Steve Jones <thatoneguyst...@gmail.com>
>> wrote:
>>
>>> Powercode has become quite a joke. Half our probes havent worked for
>>> months and they dont even respond to the ticket. We had to spin up Librenms
>>> just to get monitoring data
>>>
>>> Trying to integrate mikrotik BMUs and having issues, they have zero
>>> legitimate documentation and when you ask whats supposed to be
>>> happening they tell you to seek out a consultant and that the info may be
>>> proprietary.
>>>
>>> Thats all bad enough, but i figure ill do some packet sniffing to find
>>> out what the communication is between the billing server and the mikrotik,
>>> maybe find out I misconfigured something, come to find out the nitwits are
>>> sending out the authentication in PLAIN TEXT. They dont even have a
>>> disclaimer when you add one of these. but christ, if youre operating an off
>>> network BMU, your infrastructure credentials are getting tossed into the
>>> ether like its nothing.
>>>
>>> I wish simon hadnt left
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