Do you mean JFM?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Oct 6, 2015 at 10:48 AM, Jaime Solorza <[email protected]>
wrote:

> Tell them its BFM
> On Oct 6, 2015 8:24 AM, "Mathew Howard" <[email protected]> wrote:
>
>> Yep, entitlements and a lack of understanding that things don't just
>> magically appear out of thin air if you complain enough.
>>
>> On Tue, Oct 6, 2015 at 8:47 AM, Josh Luthman <[email protected]
>> > wrote:
>>
>>> Entitlements.  I wonder how old he is.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>> On Oct 6, 2015 9:43 AM, "Ty Featherling" <[email protected]>
>>> wrote:
>>>
>>>> Check this out, via our website contact us form:
>>>>
>>>> "Message:
>>>>
>>>> I would like to use your service but I'm tired of endless promises from
>>>> vendors regarding reliability and available. Up to xmps is a hollow
>>>> promise.
>>>>
>>>> I would like to use your service but I'm not willing to pay an
>>>> installation charge or sign a "contract", and want 24x7 availability and
>>>> reliability.
>>>>
>>>> What can you "garrantee" that will satisfy my requirements?
>>>>
>>>> Thanks"
>>>>
>>>> I replied with my best explanation of how internet service works in the
>>>> real world. I let him know we could possible get him a dedicated connection
>>>> and included an estimated cost so that he could see the difference. His
>>>> reponse was to ask what our plans are to support UHD
>>>> (Ultra-High-Definition) streaming video. He thinks it is ridiculous that he
>>>> can only get HD streams to work.
>>>>
>>>> I think I got through to him but damn, what the hell makes a person
>>>> think they can demand more while saying they shouldn't have to pay
>>>> installation or have a contract. He finally left me with "let me know if
>>>> you ever have a promotion for free install and no contract."
>>>>
>>>>
>>>>
>>

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