This is our future: and no one dares question that it is good, desirable, necessary, a basic human right, an overriding objective of public policy.
I laugh when politicians and media folks claim all this bandwidth is used for education, jobs, economic growth, etc. But what did your guy want it for? UHD video streaming. Entertainment. Even the supposed job creation is bogus, in reality you mostly hear about jobs being eliminated, shipped overseas, or converted to “gig economy” jobs. It’s ironic that everyone believes in the benefits of fast, cheap broadband. But try to get support for something like high speed rail or nationwide power grid overhaul, and you get mocked. We are becoming lazy, we want to sit in our recliners sipping through straws watching our screens and doing everything via an app. From: That One Guy /sarcasm Sent: Tuesday, October 06, 2015 11:02 AM To: [email protected] Subject: Re: [AFMUG] reasonable request He probably is a bif proponent of "open internets" ans sees the interweb as a basic human right. I bet hes on forums talking about how much better it will be once the government reigns in control over these greedy operators. hes also probably a 6mb is unusable guy. Not that Iwant to be out of a job, but I would like the government to take over the US internetweb infrastructure and providership to the end user. Just so the customers like this I could send christmas cards to digitally, that they would recieve in January when it finally downloads between outages and sub 56k connectivity On Tue, Oct 6, 2015 at 10:47 AM, Ty Featherling <[email protected]> wrote: I basically told him just that. I told him the only providers giving away installations are those that are hurting for customers. I gave him all to positives about our company and service and told him I hope he finds what he is looking for from another provider. -Ty On Tue, Oct 6, 2015 at 9:26 AM, Ken Hohhof <[email protected]> wrote: You can’t always get what you want. But if you try sometimes you just might find You get what you need. I would take the position that your service is the best available in your area, and it costs what it costs, no promos or freebies. If it’s the best, people pay your price on your terms to get it. You know all those 50 year old guys you see driving new Corvettes? Most of them have wanted one since they were 20 and kept asking the dealer when they were having a sale. So they drove Malibus for 30 years, until they paid the asking price for the Corvette. Do these guys walk up to supermodels and say “Hey, babe, if you’re ever giving it away, call me”? Does that ever work? And if it did work, would that change the desirability factor? I’ve had people like this ask once a year if we were having a promo or free installs yet and finally after 2-3 years order service. The fact that you don’t give it away enhances your brand image as the best. Or they just continue on their quest for fast, good and cheap with a guarantee but no strings and no upfront cost. And a pony. From: Ty Featherling Sent: Tuesday, October 06, 2015 8:43 AM To: [email protected] Subject: [AFMUG] reasonable request Check this out, via our website contact us form: "Message: I would like to use your service but I'm tired of endless promises from vendors regarding reliability and available. Up to xmps is a hollow promise. I would like to use your service but I'm not willing to pay an installation charge or sign a "contract", and want 24x7 availability and reliability. What can you "garrantee" that will satisfy my requirements? Thanks" I replied with my best explanation of how internet service works in the real world. I let him know we could possible get him a dedicated connection and included an estimated cost so that he could see the difference. His reponse was to ask what our plans are to support UHD (Ultra-High-Definition) streaming video. He thinks it is ridiculous that he can only get HD streams to work. I think I got through to him but damn, what the hell makes a person think they can demand more while saying they shouldn't have to pay installation or have a contract. He finally left me with "let me know if you ever have a promotion for free install and no contract." -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.
