Tell them its BFM On Oct 6, 2015 8:24 AM, "Mathew Howard" <[email protected]> wrote:
> Yep, entitlements and a lack of understanding that things don't just > magically appear out of thin air if you complain enough. > > On Tue, Oct 6, 2015 at 8:47 AM, Josh Luthman <[email protected]> > wrote: > >> Entitlements. I wonder how old he is. >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> On Oct 6, 2015 9:43 AM, "Ty Featherling" <[email protected]> wrote: >> >>> Check this out, via our website contact us form: >>> >>> "Message: >>> >>> I would like to use your service but I'm tired of endless promises from >>> vendors regarding reliability and available. Up to xmps is a hollow >>> promise. >>> >>> I would like to use your service but I'm not willing to pay an >>> installation charge or sign a "contract", and want 24x7 availability and >>> reliability. >>> >>> What can you "garrantee" that will satisfy my requirements? >>> >>> Thanks" >>> >>> I replied with my best explanation of how internet service works in the >>> real world. I let him know we could possible get him a dedicated connection >>> and included an estimated cost so that he could see the difference. His >>> reponse was to ask what our plans are to support UHD >>> (Ultra-High-Definition) streaming video. He thinks it is ridiculous that he >>> can only get HD streams to work. >>> >>> I think I got through to him but damn, what the hell makes a person >>> think they can demand more while saying they shouldn't have to pay >>> installation or have a contract. He finally left me with "let me know if >>> you ever have a promotion for free install and no contract." >>> >>> >>> >
