Urban and suburbs are often somewhat similar in demographic and deployment in my experience. They have it easy most of the time: shorter drive times, installs for the day clustered together, throw up a j-arm and a nanobridge or equivalent or a nano and call it a day. 3-5 installs per day. Rural is often vastly more different with much longer drive times and longer shots, normally on roof tops or side mount towers and poles. It takes a more experienced guy to make the right / wrong calls on mount placement, shooting through trees, etc. 1-3 installs per day.
On Mon, Mar 7, 2016 at 11:07 AM, Josh Luthman <[email protected]> wrote: > s/suburban/rural > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Mon, Mar 7, 2016 at 12:03 PM, Josh Reynolds <[email protected]> wrote: >> >> Reading my own post, I'm pretty sure I need coffee. :( >> >> On Mon, Mar 7, 2016 at 11:02 AM, Josh Reynolds <[email protected]> >> wrote: >> > Reading this posts, I'm pretty sure I can pick up here who is rural >> > and who is suburban / urban. >> > >> > On Mon, Mar 7, 2016 at 11:01 AM, Ty Featherling >> > <[email protected]> wrote: >> >> 3 a day is a good balance I think. Even though we do more on occasion, >> >> the >> >> sweet spot for us is 3. >> >> >> >> -Ty >> >> >> >> >> >> >> >> -Ty >> >> >> >> On Mon, Mar 7, 2016 at 10:52 AM, John Woodfield >> >> <[email protected]> >> >> wrote: >> >>> >> >>> The question is finding the balance. The consensus I've heard is >> >>> schedule >> >>> three a day. I was hoping the average was more but 3 sounds >> >>> reasonable. >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> John Woodfield, President >> >>> >> >>> Delmarva WiFi Inc. >> >>> >> >>> 410-870-WiFi >> >>> >> >>> >> >>> >> >>> -----Original Message----- >> >>> From: "Ben Royer" <[email protected]> >> >>> Sent: Monday, March 7, 2016 11:43am >> >>> To: [email protected] >> >>> Subject: Re: [AFMUG] Installer Performance >> >>> >> >>> The basic thought process is if you pay a technician by the job, they >> >>> are >> >>> naturally going to work faster, this could have benefits but also >> >>> negatives. >> >>> More installs done in a day may equate to more income for your >> >>> company, but >> >>> the adverse is your quality of install may be negatively affected by >> >>> the >> >>> expedited work of the technician. So if someone is saying their >> >>> installer >> >>> does 5 installs in a day, is this an installer that’s paid by the job, >> >>> doesn’t do grounding, cuts corners, and only has to zip tie a radio to >> >>> an >> >>> elbow, or is this a guy that’s paid hourly, does site testing, >> >>> explains the >> >>> install to the customer, installs the radio on a pipe, on a tower, >> >>> using >> >>> hose clamps and heavy duty brackets, then installs grounding, hooks up >> >>> the >> >>> customer’s router and XBox, etc. These two types of internet installs >> >>> can >> >>> be drastically different, and essentially makes up two different >> >>> business >> >>> models in our industry. >> >>> >> >>> Thank you, >> >>> Ben Royer, Operations Manager >> >>> Royell Communications, Inc. >> >>> 217-965-3699 www.royell.net >> >>> >> >>> From: CBB - Jay Fuller >> >>> Sent: Friday, March 04, 2016 10:45 PM >> >>> To: [email protected] >> >>> Subject: Re: [AFMUG] Installer Performance >> >>> >> >>> >> >>> in the below discussion - what are you thoughts in detail on this? >> >>> >> >>> > way of predicting the amount of time to allow for a job. The added >> >>> > factor to everyone’s answer that I would think has an effect on the >> >>> > productivity times is who is paying their techs hourly +OT, and who >> >>> > is >> >>> > paying their techs per job? That to me can have a major factor in >> >>> > jobs per day. >> >>> >> >>> Thanks! >> >>> >> >>> >> >>> >> >>> ----- Original Message ----- >> >>> From: Jay Weekley >> >>> To: [email protected] >> >>> Sent: Friday, March 04, 2016 1:48 PM >> >>> Subject: Re: [AFMUG] Installer Performance >> >>> >> >>> There does seem to be a disconnect between the office staff and the >> >>> field staff regarding how long something should take. >> >>> >> >>> Ben Royer wrote: >> >>> > Interesting topic of conversation. We run 1 man crews at our >> >>> > company, >> >>> > and it’s interesting to see this discussion as it’s constantly a >> >>> > topic >> >>> > brought up by both dispatch and the field techs. The argument is >> >>> > always made that the allotted time frame for a job is not >> >>> > sufficient, >> >>> > IE: jobs always take longer than scheduled. Scheduling argues that >> >>> > it >> >>> > is, however we need to operate more efficiently while doing the job, >> >>> > IE: get there on time, cut down on chit chat, have all your >> >>> > equipment >> >>> > needed, etc. The calendar has been setup based on 16 years of >> >>> > experience of doing installs, and it’s an average based time frame. >> >>> > Granted, this time frame was increased when we started doing more >> >>> > grounding, etc. Currently, we allow for 2 hour windows, where we >> >>> > typically schedule a morning job, and and afternoon job, both are >> >>> > installs, then we squeeze in repairs or other onsites after their >> >>> > first morning job, or after their afternoon job, or we schedule two >> >>> > fixes, one install in a day, or other combinations. It’s a very >> >>> > specific structure that our dispatching department follows. On >> >>> > average, I’d say our guys complete 2 installs and 1 fix a day, but >> >>> > some guys are a little quicker than others. Each job is different, >> >>> > so >> >>> > as I am often reminding both the techs and dispatch, there’s no sure >> >>> > way of predicting the amount of time to allow for a job. The added >> >>> > factor to everyone’s answer that I would think has an effect on the >> >>> > productivity times is who is paying their techs hourly +OT, and who >> >>> > is >> >>> > paying their techs per job? That to me can have a major factor in >> >>> > jobs per day. >> >>> > Thank you, >> >>> > Ben Royer, Operations Manager >> >>> > Royell Communications, Inc. >> >>> > 217-965-3699 www.royell.net >> >>> > *From:* John Woodfield <mailto:[email protected]> >> >>> > *Sent:* Friday, March 04, 2016 10:56 AM >> >>> > *To:* [email protected] <mailto:[email protected]> >> >>> > *Subject:* [AFMUG] Installer Performance >> >>> > >> >>> > How many new installs can your guys get done in a day on average >> >>> > with >> >>> > a single-man crew? >> >>> > >> >>> > John Woodfield, President >> >>> > >> >>> > Delmarva WiFi Inc. >> >>> > >> >>> > 410-870-WiFi >> >>> > >> >> >> >> > >
