Oh I know, I was helping your coffee lacking sentence =)
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Mar 7, 2016 at 12:18 PM, Josh Reynolds <[email protected]> wrote: > Urban and suburbs are often somewhat similar in demographic and > deployment in my experience. They have it easy most of the time: > shorter drive times, installs for the day clustered together, throw up > a j-arm and a nanobridge or equivalent or a nano and call it a day. > 3-5 installs per day. Rural is often vastly more different with much > longer drive times and longer shots, normally on roof tops or side > mount towers and poles. It takes a more experienced guy to make the > right / wrong calls on mount placement, shooting through trees, etc. > 1-3 installs per day. > > On Mon, Mar 7, 2016 at 11:07 AM, Josh Luthman > <[email protected]> wrote: > > s/suburban/rural > > > > > > Josh Luthman > > Office: 937-552-2340 > > Direct: 937-552-2343 > > 1100 Wayne St > > Suite 1337 > > Troy, OH 45373 > > > > On Mon, Mar 7, 2016 at 12:03 PM, Josh Reynolds <[email protected]> > wrote: > >> > >> Reading my own post, I'm pretty sure I need coffee. :( > >> > >> On Mon, Mar 7, 2016 at 11:02 AM, Josh Reynolds <[email protected]> > >> wrote: > >> > Reading this posts, I'm pretty sure I can pick up here who is rural > >> > and who is suburban / urban. > >> > > >> > On Mon, Mar 7, 2016 at 11:01 AM, Ty Featherling > >> > <[email protected]> wrote: > >> >> 3 a day is a good balance I think. Even though we do more on > occasion, > >> >> the > >> >> sweet spot for us is 3. > >> >> > >> >> -Ty > >> >> > >> >> > >> >> > >> >> -Ty > >> >> > >> >> On Mon, Mar 7, 2016 at 10:52 AM, John Woodfield > >> >> <[email protected]> > >> >> wrote: > >> >>> > >> >>> The question is finding the balance. The consensus I've heard is > >> >>> schedule > >> >>> three a day. I was hoping the average was more but 3 sounds > >> >>> reasonable. > >> >>> > >> >>> > >> >>> > >> >>> > >> >>> > >> >>> John Woodfield, President > >> >>> > >> >>> Delmarva WiFi Inc. > >> >>> > >> >>> 410-870-WiFi > >> >>> > >> >>> > >> >>> > >> >>> -----Original Message----- > >> >>> From: "Ben Royer" <[email protected]> > >> >>> Sent: Monday, March 7, 2016 11:43am > >> >>> To: [email protected] > >> >>> Subject: Re: [AFMUG] Installer Performance > >> >>> > >> >>> The basic thought process is if you pay a technician by the job, > they > >> >>> are > >> >>> naturally going to work faster, this could have benefits but also > >> >>> negatives. > >> >>> More installs done in a day may equate to more income for your > >> >>> company, but > >> >>> the adverse is your quality of install may be negatively affected by > >> >>> the > >> >>> expedited work of the technician. So if someone is saying their > >> >>> installer > >> >>> does 5 installs in a day, is this an installer that’s paid by the > job, > >> >>> doesn’t do grounding, cuts corners, and only has to zip tie a radio > to > >> >>> an > >> >>> elbow, or is this a guy that’s paid hourly, does site testing, > >> >>> explains the > >> >>> install to the customer, installs the radio on a pipe, on a tower, > >> >>> using > >> >>> hose clamps and heavy duty brackets, then installs grounding, hooks > up > >> >>> the > >> >>> customer’s router and XBox, etc. These two types of internet > installs > >> >>> can > >> >>> be drastically different, and essentially makes up two different > >> >>> business > >> >>> models in our industry. > >> >>> > >> >>> Thank you, > >> >>> Ben Royer, Operations Manager > >> >>> Royell Communications, Inc. > >> >>> 217-965-3699 www.royell.net > >> >>> > >> >>> From: CBB - Jay Fuller > >> >>> Sent: Friday, March 04, 2016 10:45 PM > >> >>> To: [email protected] > >> >>> Subject: Re: [AFMUG] Installer Performance > >> >>> > >> >>> > >> >>> in the below discussion - what are you thoughts in detail on this? > >> >>> > >> >>> > way of predicting the amount of time to allow for a job. The > added > >> >>> > factor to everyone’s answer that I would think has an effect on > the > >> >>> > productivity times is who is paying their techs hourly +OT, and > who > >> >>> > is > >> >>> > paying their techs per job? That to me can have a major factor in > >> >>> > jobs per day. > >> >>> > >> >>> Thanks! > >> >>> > >> >>> > >> >>> > >> >>> ----- Original Message ----- > >> >>> From: Jay Weekley > >> >>> To: [email protected] > >> >>> Sent: Friday, March 04, 2016 1:48 PM > >> >>> Subject: Re: [AFMUG] Installer Performance > >> >>> > >> >>> There does seem to be a disconnect between the office staff and the > >> >>> field staff regarding how long something should take. > >> >>> > >> >>> Ben Royer wrote: > >> >>> > Interesting topic of conversation. We run 1 man crews at our > >> >>> > company, > >> >>> > and it’s interesting to see this discussion as it’s constantly a > >> >>> > topic > >> >>> > brought up by both dispatch and the field techs. The argument is > >> >>> > always made that the allotted time frame for a job is not > >> >>> > sufficient, > >> >>> > IE: jobs always take longer than scheduled. Scheduling argues > that > >> >>> > it > >> >>> > is, however we need to operate more efficiently while doing the > job, > >> >>> > IE: get there on time, cut down on chit chat, have all your > >> >>> > equipment > >> >>> > needed, etc. The calendar has been setup based on 16 years of > >> >>> > experience of doing installs, and it’s an average based time > frame. > >> >>> > Granted, this time frame was increased when we started doing more > >> >>> > grounding, etc. Currently, we allow for 2 hour windows, where we > >> >>> > typically schedule a morning job, and and afternoon job, both are > >> >>> > installs, then we squeeze in repairs or other onsites after their > >> >>> > first morning job, or after their afternoon job, or we schedule > two > >> >>> > fixes, one install in a day, or other combinations. It’s a very > >> >>> > specific structure that our dispatching department follows. On > >> >>> > average, I’d say our guys complete 2 installs and 1 fix a day, but > >> >>> > some guys are a little quicker than others. Each job is > different, > >> >>> > so > >> >>> > as I am often reminding both the techs and dispatch, there’s no > sure > >> >>> > way of predicting the amount of time to allow for a job. The > added > >> >>> > factor to everyone’s answer that I would think has an effect on > the > >> >>> > productivity times is who is paying their techs hourly +OT, and > who > >> >>> > is > >> >>> > paying their techs per job? That to me can have a major factor in > >> >>> > jobs per day. > >> >>> > Thank you, > >> >>> > Ben Royer, Operations Manager > >> >>> > Royell Communications, Inc. > >> >>> > 217-965-3699 www.royell.net > >> >>> > *From:* John Woodfield <mailto:[email protected]> > >> >>> > *Sent:* Friday, March 04, 2016 10:56 AM > >> >>> > *To:* [email protected] <mailto:[email protected]> > >> >>> > *Subject:* [AFMUG] Installer Performance > >> >>> > > >> >>> > How many new installs can your guys get done in a day on average > >> >>> > with > >> >>> > a single-man crew? > >> >>> > > >> >>> > John Woodfield, President > >> >>> > > >> >>> > Delmarva WiFi Inc. > >> >>> > > >> >>> > 410-870-WiFi > >> >>> > > >> >> > >> >> > > > > >
