Currently there's an in-house system here that dates back to dialup
days, so I've been keeping an eye on the same players as you are.
Plat isn't as difficult as all that for billing. It has such an antique
look and feel it seems like they are overdue for a rewrite of the front
end. The only theory I've got is maybe Tucows bought themselves a cow
and just wants to milk it. I think their ticketing and scheduling
module is clunky as all hell. Just count how many clicks and forms it
takes to make a ticket or put something on the schedule. I always
thought their path to provisioning services was weird too. A Rate Group
defines billing line items and default services; service definition
defines RADIUS settings; but an admin can override the service
definition on a given customer's rate group so they pay for one service
and actually receive another. I think the selected service should
define both the billing rate and the RADIUS profile, but maybe that's
just me.
Sonar seems very slick and ambitious, and I've been watching their
progress when I can. I used to wonder if they were biting on too many
features at once, but they seem to keep pushing things out there.
------ Original Message ------
From: "TJ Trout" <[email protected]>
To: [email protected]
Sent: 9/16/2016 1:50:54 AM
Subject: [AFMUG] Billing system survey rehash
Could I trouble you all for a quick survey / recommendation on billing
systems?
I've been looking at;
Power code ( seems like too many red flags with this company)
Platypus ( good price, but I don't want to become a dev just to bill my
customers)
Visp seems like a decent option?
Wisp Mon? Don't know much about them, prices seem high, haven't heard
anything bad so that's a good sign?
Swift fox? ( Seems like unpopular option maybe because they're new?)
Sonar? Maybe that's the one?
