This is off topic, but semi related. I very much appreciate the vendors
here, Packetflux and Mccown tech in particular.

We recently paid a fairly substantial amount to have a contractor build out
a site. Tho of the EPMP fed from powerinjectors are flapping ports. Theyre
both going through Gigeapc cards.

there was an issue with the contractor and scheduling, got us a free day of
labor, cant complain. then there was an issue with a northwest radio
showing up southwest.

the flapping on top of the scheduling and the questionable direction of the
hang would have resulted in an end to a relationship

but knowing I preprogrammed the units, it could be that i flipped two of
the configs, but flapping ports and the scheduling issue alone would cost
most contractors the benefit of the doubt.

but there is honesty among vendors, the two mentioned in particular. I may
still fire the guys, but I know there is a known issue, so it buys them a
break til I get up and verify.

Neither vendor when this was brought up dismissed it like many bigger
vendors would. Not naming names, (cambium, ubnt, last mile gear) but alot
of vendors make you prove beyond a shadow of a doubt that your issues are
their problem. Both packetflux and mccowntech basically say "get this
equipment on our bench so we can see if there is a problem". thats
important on a WISP budget.

A side effect of companies who under rug their problems is the loss of
tertiary relationships that in the long term could benefit a company, like
contractors doing site builds for a high price, that overall is less than a
full time on staff crew.

Im might be a prick, but I do appreciate this openness from these two, and
many of the others who lurk in this list

On Wed, Apr 12, 2017 at 5:54 PM, Forrest Christian (List Account) <
[email protected]> wrote:

> That's part of the reason that's going to go later.
>
> In my mind, there needs to be a small-form-factor version of the cambium
> sync version for 450i/450m.   I also need to consider whether or not to
> embed the web-based controller in the unit or not, or offer both versions.
>   After we get the rackmount out and the cambium sync card for the
> rackmount controller out, we will take some time to look at what needs to
> be in our 'small enclosure' product.   I'm pretty sure that a lot of the
> larger sites will simply move to the rackmount version.   With these out of
> the way then we can look more closely at how people build small sites and
> make sure this product fits that space well.
>
>
>
> On Wed, Apr 12, 2017 at 12:07 PM, George Skorup <[email protected]>
> wrote:
>
>> Do you intend to support Cambium Sync on the 12-port DIN as well? That
>> would be pretty cool. Looking forward to both products. For now I guess I
>> can stack another 4-port PowerInjector and get what I need.
>>
>> On 4/12/2017 5:50 AM, Forrest Christian (List Account) wrote:
>>
>> Well, I'm off to bed, looks like I've finally got the pieces all wired to
>> test signal through the ethernet magnetics...  got to write the test
>> procedure tomorrow.
>>
>> This test equipment has (and will probably continue to be for a bit more)
>> been a bit of a challenge as it's sort of an erector set - I've got all of
>> the pieces I need to build the automatic test equipment I need (signal
>> generators, oscilloscopes with pass/fail, relay switching, etc), but both
>> wiring and how to actually program it for testing is left as an exercise
>> for the reader.   I'm pretty certain I'm at the stage where I can actually
>> start to write test procedures, with (almost) all the wiring done - I'm
>> just missing a few cables which should be here in the next couple of days.
>>
>>
>>
>> On Wed, Apr 12, 2017 at 3:40 AM, Forrest Christian (List Account) <
>> [email protected]> wrote:
>>
>>> We're in the process of getting the manufacturing side of things up to
>>> speed.  The product is for all intents and purposes done and we could make
>>> and ship untested products at this point, as everything is ready to go,
>>> except for testing and a couple of non-critical remaining software items.
>>> The automatic test equipment we're putting in place to test and calibrate
>>> these is turning out to be a bit more complex than we had hoped, and I
>>> don't want to ship these without adequate testing.  I've been putting in 16
>>> hour days trying to get this completed, but it seems that it's fighting me
>>> every step of the way.   I've told people that the expected date is the end
>>> of this month.  I'm still hopeful we'll make this, as things seem to be
>>> progressing much more quickly with the test equipment than it was a week
>>> ago.   But it also wouldn't surprise me if it's a week or two late.
>>>
>>> The only thing we've really got holding things up is getting this test
>>> equipment running and doing final calibration integration in the software.
>>>   The calibration process generates a calibration file which ends up
>>> permanently in the device and the software to read this isn't done, mainly
>>> because we don't have a sample calibration file yet.
>>>
>>> The 12 port DIN is likely going to be a while....  maybe fall at this
>>> point.  You can thank medusa for that at this point, as I've got to finish
>>> up the medusa-compatible sync over power product(s) first...
>>>
>>>
>>>
>>> On Tue, Apr 11, 2017 at 7:57 PM, George Skorup <[email protected]
>>> > wrote:
>>>
>>>> So... when is the RackInjector supposed to start shipping? Got a site
>>>> with an 8-port injector and a SyncInjector and now need to add a couple
>>>> more APs. So might as well replace it all with a RackInjector and gain a
>>>> couple ports in the process. It's the towers that you never expected to
>>>> have 15+ radios.
>>>>
>>>> And 12-port DIN PowerInjector+Sync? Got more smaller sites to upgrade
>>>> too this spring and would be handy to have.
>>>>
>>>
>>>
>>>
>>> --
>>> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
>>> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
>>> [email protected] | http://www.packetflux.com
>>> <http://www.linkedin.com/in/fwchristian>
>>> <http://facebook.com/packetflux>  <http://twitter.com/@packetflux>
>>>
>>>
>>
>>
>> --
>> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
>> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
>> [email protected] | http://www.packetflux.com
>> <http://www.linkedin.com/in/fwchristian>
>> <http://facebook.com/packetflux>  <http://twitter.com/@packetflux>
>>
>>
>>
>
>
> --
> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.*
> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
> [email protected] | http://www.packetflux.com
> <http://www.linkedin.com/in/fwchristian>  <http://facebook.com/packetflux>
>   <http://twitter.com/@packetflux>
>
>

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