That definitely makes it easier when there is no expectation of providing the email service .... in most I dealt with, their competition was doing it so there was a certain competitive obligation to do so ....
On 2018-02-23, 1:19 PM, "Af on behalf of Seth Mattinen" <[email protected] on behalf of [email protected]> wrote: On 2/23/18 8:22 AM, Paul Stewart wrote: > +1 on that … good systems go a long ways to reduce support calls. I’d > also support another response that says it gets better with scale – if > you have hundreds of users vs 10’s or 100’s of thousands then > perspective on this can change quite a bit especially if you’re > outsourcing. Every ISP I’ve ever worked for or consulted with ran their > own email infrastructure mainly because it’s an expected service from > the ISP and because of “scales of economy” where they already had staff > in place to support other server related infrastructure and email was a > part of that. I've been running an email service since like 2005-ish. It pretty much runs on autopilot at this point. But if I were starting today I wouldn't bother, and I've never included or offered email with ISP services. ~Seth
