On Tue, Aug 24, 2010 at 1:11 AM, Federico Paolinelli <[email protected]>wrote:
> I asked her more detail in order to find the problem, but after this, > should I give her the money back? > What do you all do in this kind of situation? > I would hold out on the refund as much as possible and try to get detailed information about the issue. See if you can talk her into working with you to fix the problem. If she was willing to pay for your app, she'll probably be happy to help you get it working for her again. That being said, if she still wanted a refund, I'd just give it to her. I agree with String and the 0.99Euro not being worth the unhappy customer (plus she can just call her credit card company to dispute the charge and hit you with a charge back fee, so you lose twice). On Tue, Aug 24, 2010 at 2:04 AM, Federico Paolinelli <[email protected]> wrote: > Is there some option in google checkout? If you select the Google Checkout order, at the top around the center is a link "Refund some money...", click that. On Tue, Aug 24, 2010 at 2:21 AM, Kostya Vasilyev <[email protected]> wrote: > It's really curious why these users don't even consider task killers as a > possible cause of problems. The people that think they need task killers usually can barely use their phones to make calls. I once saw a low-rated comment on some app along the lines of "Stops working whenever I run a task killer". You can't make this stuff up. On Tue, Aug 24, 2010 at 2:26 AM, Rocky <[email protected]> wrote: > Change the email is not a solution, I think it was a joke ... at least I hope it was. ------------------------------------------------------------------------------------------------- TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
