Unfortunately they are hit and run customers. They post a comment and then they 
uninstall.

On Jan 30, 2011, at 2:18 AM, "Maps.Huge.Info (Maps API Guru)" 
<[email protected]> wrote:

>> 
>> I've gotten this type of message too unfortunately no way to help them 
>> without acess to the logs.
>> 
> 
> If you are in contact with them just tell them to download the
> "Sendlog" app (or others like it) and have them send you the logs.
> I've found that to be extremely effective in diagnosing problems that
> are particular to a device or OS version. For me though, since the
> 2.2+ updates have been out, the number of crash complaints has dropped
> to nearly zero. Seems to me that Android gets better with every
> release.
> 
> -John COryat
> 
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