On Jan 30, 12:01 pm, Chris Lang <[email protected]> wrote: > For my new app, soon to be released we will be using a ticket based system. > > The only way to go, you can outsource it too if your biz really takes off. > > There are tons of open source ticket based help desk systems and > zendesk.comis hosted, gets the job done for only $9 a month. > > Dump the email support and use a ticket system, it will free you up tons. > Like when a user replies but their email client does not forward the prior > thread. You never want that to happen. > > Just my two cents and experience having run some large launches and apps.... > > Chris Lang
Thank you, Chris. I am leaning towards a ticket based system and some outsourcing. Thanks for the recommendation. Can zendesk, or something else you've used, intercept an email? Since an email is posted to the Market listing, it would need it to do that. Plus, how mobile web friendly is it? Nathan -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
