On 05/05/2013 09:25 PM, Nathan wrote:
Thanks, but now I'm just wondering if my post was completely misunderstood
here.
I am neither a developer nor a user of the app I am quoting from. (It is
possibly connected to someone who is applying for a job with me, which is
the only reason I ran across it. )
I was *not* asking for advice on how to respond to such a comment. I do
consider both Brian's and Mike's answer to the comment to be appropriate,
although Brian's would be too long to fit.
My actual response would be to contact my support email. But I get too
many "it doesn't work anymore" emails and that's all that the email
says. So I have to write them back asking "which app doesn't work?" It
could even be one of my Windows programs. I've even gotten emails for
someone else's app. My competitor back in the Palm days used to
forward the ones he'd get for me saying "this must be one of your patients."
So I'm going to implement a web form instead of using email where they
have to select the problem app.
- Brian
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