On Wednesday, May 8, 2013 4:50:00 PM UTC-5, Nathan wrote:
>
>
> One user said that something didn't work as it said it did in the manual. 
> When asked for more details on either what feature he meant or what part of 
> the manual, he said:
>
> "after carfull thought i refuse to be more specific about the 
>
> issues because in my experiance programers dont talk in laymans terms, i 
> dont have time to help you debug your product, if you study your 
> instuctions against the app you will see that they do not match!"
>
> OK, then, we will do a routine review of our instructions. You can 
> certainly hope that we accidentally fix your particular issue. 
>
> Sure hope this guy doesn't ask about the progress on his issue. 
>
> I believe my response would have been a quick click on the little garbage 
can icon. You have to wonder though. What was the point of the user 
contacting you in the first place? Silly humans.

-John Coryat

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