On Thursday, May 9, 2013 8:07:07 AM UTC-7, John Coryat wrote:
>
>
> I believe my response would have been a quick click on the little garbage 
> can icon. You have to wonder though. What was the point of the user 
> contacting you in the first place? Silly humans.
>

There are always reasons. They don't have to be rational. A wounded animal 
will strike at the very people who are trying to give it medical care. 

It's a person who was extremely frustrated and felt the need to lash out at 
the source of the pain.  

There's a heavy overlap between them and the people that believe that 
paying you a few bucks gives them license to abuse you and/or tell you how 
to run your company. 

I tree to keep my thoughts about such people to myself. 

I really do want to get to the bottom of what caused the person so much 
frustration and hostility. But I may need a more cooperative informant 
first. 

Nathan
 

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