On 3 May 00 at 22:31, Samuel W. Heywood wrote:
>>I cannot understand why any business would want to design a web-site that is
>>inaccessible to the average potential customer. I cannot understand why
>>they would want to be unreachable by any potential customer. You would
>>think that they would want everybody to learn about their new products and
>>services and technical support. Stupid business management? Every
>>commercial site manager ought to have enough sense to know to speak
>>straight-up HTML. Also, all their downloadable manuals should be written in
>>straight-up ascii text or as standard image formats, or as standard HTML
>>files, whatever is most appropriate for the user.
I agree. It is hard to understand. In their defense, though, I was
able to access their contact form OK and they have already mailed me
a user manual at no charge, though I have not received it yet.
Regards,
Dale Mentzer
If at first you do succeed, try not to look astonished.
This mail written by a user of Arachne, the DOS Internet Client
WWWWW World Wide Web Without Windows
http://home.arachne.cz Arachne DOS Browser Home Page
