Thank you again.

I just got the same issues again in our User.log files.

I was not able to logon again into Remedy.  Yet, I see the ARPLUGIN.log 
(this is the debug mode right?) allowed me in:

<PLGN> <TID: 001640> <RPC ID: 0000006181> <Queue: AREA      > <Client-RPC: 
390695> /* Tue Jan 23 2007 12:32:24.1040 */ +VL    
AREAVerifyLoginCallback          -- user nick hromyak
<PLGN> <TID: 001640> <RPC ID: 0000006181> <Queue: AREA      > <Client-RPC: 
390695> /* Tue Jan 23 2007 12:32:45.1180 */ -
VL                                  OK

What more can I check?
SQL Logs?

I have API logs, but these don't make sense to me.

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