Thanks. So are you saying that it is not officially supported? I have
already installed CMDB 2. Now I need to install HD 6.0
From: Roger Justice <[EMAIL PROTECTED]>
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application?
Date: Wed, 24 Jan 2007 09:50:03 -0500
There are 2 questions:
1. Upgrade CMDB 1.1 to 2.X with existing ITSM 6.x
2. CMDB new install with ITSM 6.X
A lot of information has been passed through the list the only problem is
BMC has not officially released the patch needed to do either of the above.
-----Original Message-----
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Wed, 24 Jan 2007 9:45 AM
Subject: CMDB 2.01 supported with Helpdesk 6.0 Application?
All,
I know this question has been asked a few months ago and I think I know the
anwer, but wanted to make sure.
Do you know if CMDB version 2 is supported with a Helpdesk 6.0 application?
The compatibility matrix only lists CMDB 1.1, but I want to verify this.
We have already installed CMDB 2 and I am thinking we might have to
uninstall and install CMDB 1.1 before installing HD 6.0.
Thanks,
Jackson
Remedy Administrator
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