I have not seen anything either from BMC Support or on the list officially 
supporting it.
 
 
-----Original Message-----
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Wed, 24 Jan 2007 10:21 AM
Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application?


Thanks. So are you saying that it is not officially supported? I have already 
installed CMDB 2. Now I need to install HD 6.0 
 
>From: Roger Justice <[EMAIL PROTECTED]> 
>Reply-To: arslist@ARSLIST.ORG 
>To: arslist@ARSLIST.ORG 
>Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application? 
>Date: Wed, 24 Jan 2007 09:50:03 -0500 
> 
>There are 2 questions: 
>1. Upgrade CMDB 1.1 to 2.X with existing ITSM 6.x 
>2. CMDB new install with ITSM 6.X 
> 
>A lot of information has been passed through the list the only problem is >BMC 
>has not officially released the patch needed to do either of the above. 
> 
> 
>-----Original Message----- 
>From: [EMAIL PROTECTED] 
>To: arslist@ARSLIST.ORG 
>Sent: Wed, 24 Jan 2007 9:45 AM 
>Subject: CMDB 2.01 supported with Helpdesk 6.0 Application? 
> 
> 
>All, 
> 
>I know this question has been asked a few months ago and I think I know the 
>>anwer, but wanted to make sure. 
> 
>Do you know if CMDB version 2 is supported with a Helpdesk 6.0 application? 
>>The compatibility matrix only lists CMDB 1.1, but I want to verify this. 
> 
>We have already installed CMDB 2 and I am thinking we might have to >uninstall 
>and install CMDB 1.1 before installing HD 6.0. 
> 
>Thanks, 
> 
>Jackson 
>Remedy Administrator 
> 
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