UNCLASSIFIED Open your Remedy Start Page using the Admin tool Verify that the Support Console link is on the form and that App-Support has permission to it.
Sandra Hennigan OSD Enterprise Remedy Administrator Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner Sent: Wednesday, October 10, 2007 5:07 PM To: [email protected] Subject: HELP ** Hello my fellow Remedy lovers. I kinda have this problem. One of my admins decided to change something in Remedy that they didnt like. I say "something" cause I am not sure what was changed. I only know the end result. The problem I am having is when you open up Remedy and the HomePage is displayed. We have the usual "Remedy approver", "Remedy Management" stuff like that. So this morning I discovered that none of my client users had "Remedy Support" as a choice anymore. I am baffled on how to get that back. I know there is an easy answer to this but I am dumbfounded. I am running ARS 6.3 on a Sun box with Patch 21. Any help would be so appreciated you have no idea. -- Katherine __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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