In the Admin tool, open the form and open the Form Properties window and
check the box for "Enable Entry Point" and give it a display order; I
think it is 20 by default.
HTH,
John
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Katherine Hoffner
Sent: Wednesday, October 10, 2007 2:07 PM
To: [email protected]
Subject: HELP
**
Hello my fellow Remedy lovers.
I kinda have this problem. One of my admins decided to change
something in Remedy that they didnt like. I say "something" cause I am
not sure what was changed. I only know the end result. The problem I
am having is when you open up Remedy and the HomePage is displayed. We
have the usual "Remedy approver", "Remedy Management" stuff like that.
So this morning I discovered that none of my client users had "Remedy
Support" as a choice anymore. I am baffled on how to get that back. I
know there is an easy answer to this but I am dumbfounded. I am running
ARS 6.3 on a Sun box with Patch 21.
Any help would be so appreciated you have no idea.
--
Katherine
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