Well guys...I am completely stuck. Everything that everyone has mentioned is spot on. I am absolutely dumbfounded as to what to do. I am trying everything everyone says and research on my part before calling remedy. I would love to figure this out myself....with help of course. I have removed all nearby knives for obvious reasons.
On 10/11/07, Rem Valenzuela <[EMAIL PROTECTED]> wrote: > > ** I have had this happen to me before. The form was there, just not > available to any of the users. And it was still in the database with > records still in it. > > I had to call Remedy Support, quite frankly this was one of the few times > they were really helpful. Nonetheless, the guy I talked to walked me > through a couple of changes to the database tables and it came back to us. > For the life of me, I can't remember what he told me to do, but if you > haven't already, call them. > > Thanks, > Rem > > > ------------------------------ > Date: Wed, 10 Oct 2007 14:06:46 -0700 > From: [EMAIL PROTECTED] > Subject: HELP > To: [email protected] > > ** Hello my fellow Remedy lovers. > > I kinda have this problem. One of my admins decided to change something > in Remedy that they didnt like. I say "something" cause I am not sure what > was changed. I only know the end result. The problem I am having is when > you open up Remedy and the HomePage is displayed. We have the usual "Remedy > approver", "Remedy Management" stuff like that. So this morning I > discovered that none of my client users had "Remedy Support" as a choice > anymore. I am baffled on how to get that back. I know there is an easy > answer to this but I am dumbfounded. I am running ARS 6.3 on a Sun box > with Patch 21. > > Any help would be so appreciated you have no idea. > > -- > Katherine > __20060125_______________________This posting was submitted with HTML in > it___ > > > ------------------------------ > Peek-a-boo FREE Tricks & Treats for You! Get > 'em!<http://www.reallivemoms.com/?ocid=TXT_TAGHM&loc=us> > __20060125_______________________This posting was submitted with HTML in > it___ > -- Katherine _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
