Hi Katherine,
have you checked the Entry-Point-Flag in the "Remedy Support"-MainForm?
You will find it in the Form Properties.
Greetings
Norbert
Katherine Hoffner schrieb:
Hello my fellow Remedy lovers.
I kinda have this problem. One of my admins decided to change something in
Remedy that they didnt like. I say "something" cause I am not sure what was
changed. I only know the end result. The problem I am having is when you
open up Remedy and the HomePage is displayed. We have the usual "Remedy
approver", "Remedy Management" stuff like that. So this morning I
discovered that none of my client users had "Remedy Support" as a choice
anymore. I am baffled on how to get that back. I know there is an easy
answer to this but I am dumbfounded. I am running ARS 6.3 on a Sun box with
Patch 21.
Any help would be so appreciated you have no idea.
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