This information may be useful for me too.. We might end up using SRM 2.2 (the new release) with all the language options installed.. Joe
----- Original Message ---- From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> To: [email protected] Sent: Monday, December 3, 2007 5:27:34 PM Subject: BMC Service Request Management Is there any one out there who has implemented BMC Service Request Management and is actually using the tool in a production environment? Looking for any installation, user and troubleshooting issues you may have encountered. Scott Parrish IT Prophets, LLC (770) 653-5203 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

