Eli, checking the existing and new users that I added groups to, no. But
I'll be watching out for that.
Drew
On Tue, 1 Jul 2008, Eli Schilling wrote:
Drew,
You didn't run into any issues with group membership workflow did you?
After I installed SRM 2.2 on Windows/SQL I had issues with adding
security groups from the Login/Access Details tab of the People form.
Instead of adding groups on the group list on the user form it
overwrites the contents of the field with a single group. I haven't
traced the workflow yet but I wanted to see if anyone else had this
issue.
Cheers!
Eli
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller
Sent: Tuesday, July 01, 2008 7:03 AM
To: [email protected]
Subject: Re: BMC Service Request Management
We just installed SRM 2.2 on our UNIX/Oracle servers. No install issues
other than the ususal ITSM headaches, so that went pretty well. You get
some sample SRM's that should work but they rely on Foundation
configurations that don't exist.
So I'm in the middle of it...if anyone has good info on how to configure
SRM, please speak up. Any help would be greatly appreciated!
Drew
Tulsa, OK
On Mon, 30 Jun 2008,
Joe DeSouza wrote:
This information may be useful for me too.. We might end up using SRM
2.2 (the new release) with all the language options installed..
Joe
----- Original Message ----
From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Monday, December 3, 2007 5:27:34 PM
Subject: BMC Service Request Management
Is there any one out there who has implemented BMC Service Request
Management and is actually using the tool in a production environment?
Looking for any installation, user and troubleshooting issues you may
have encountered.
Scott Parrish
IT Prophets, LLC
(770) 653-5203
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