We just installed SRM 2.2 on our UNIX/Oracle servers. No install issues
other than the ususal ITSM headaches, so that went pretty well. You get
some sample SRM's that should work but they rely on
Foundation configurations that don't exist.
So I'm in the middle of it...if anyone has good info on how to configure
SRM, please speak up. Any help would be greatly appreciated!
Drew
Tulsa, OK
On Mon, 30 Jun 2008,
Joe DeSouza wrote:
This information may be useful for me too.. We might end up using SRM 2.2 (the
new release) with all the language options installed..
Joe
----- Original Message ----
From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Monday, December 3, 2007 5:27:34 PM
Subject: BMC Service Request Management
Is there any one out there who has implemented BMC Service Request Management
and is actually using the tool in a production environment? Looking for any
installation, user and troubleshooting issues you may have encountered.
Scott Parrish
IT Prophets, LLC
(770) 653-5203
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