Drew, I did the instalaltion recently too - a fresh install and the only error we got was a failure to import a data record that Remedy support said was specific for a migration from an earlier SRM version to 2.2. According to them I got that error because I didn't have an earlier version of SRM.. That was the only red in the html file in the Logs folder of the SRM installation directory Did you get that error too? Joe
----- Original Message ---- From: Drew Shuller <[EMAIL PROTECTED]> To: [email protected] Sent: Tuesday, July 1, 2008 10:02:38 AM Subject: Re: BMC Service Request Management We just installed SRM 2.2 on our UNIX/Oracle servers. No install issues other than the ususal ITSM headaches, so that went pretty well. You get some sample SRM's that should work but they rely on Foundation configurations that don't exist. So I'm in the middle of it...if anyone has good info on how to configure SRM, please speak up. Any help would be greatly appreciated! Drew Tulsa, OK On Mon, 30 Jun 2008, Joe DeSouza wrote: > This information may be useful for me too.. We might end up using SRM 2.2 > (the new release) with all the language options installed.. > Joe > > > > ----- Original Message ---- > From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> > To: [email protected] > Sent: Monday, December 3, 2007 5:27:34 PM > Subject: BMC Service Request Management > > Is there any one out there who has implemented BMC Service Request Management > and is actually using the tool in a production environment? Looking for any > installation, user and troubleshooting issues you may have encountered. > > Scott Parrish > IT Prophets, LLC > (770) 653-5203 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
