Drew, You didn't run into any issues with group membership workflow did you? After I installed SRM 2.2 on Windows/SQL I had issues with adding security groups from the Login/Access Details tab of the People form. Instead of adding groups on the group list on the user form it overwrites the contents of the field with a single group. I haven't traced the workflow yet but I wanted to see if anyone else had this issue.
Cheers! Eli -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller Sent: Tuesday, July 01, 2008 7:03 AM To: [email protected] Subject: Re: BMC Service Request Management We just installed SRM 2.2 on our UNIX/Oracle servers. No install issues other than the ususal ITSM headaches, so that went pretty well. You get some sample SRM's that should work but they rely on Foundation configurations that don't exist. So I'm in the middle of it...if anyone has good info on how to configure SRM, please speak up. Any help would be greatly appreciated! Drew Tulsa, OK On Mon, 30 Jun 2008, Joe DeSouza wrote: > This information may be useful for me too.. We might end up using SRM 2.2 (the new release) with all the language options installed.. > Joe > > > > ----- Original Message ---- > From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]> > To: [email protected] > Sent: Monday, December 3, 2007 5:27:34 PM > Subject: BMC Service Request Management > > Is there any one out there who has implemented BMC Service Request Management and is actually using the tool in a production environment? Looking for any installation, user and troubleshooting issues you may have encountered. > > Scott Parrish > IT Prophets, LLC > (770) 653-5203 > > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
