Susan, You just made me cry! :( Claire ________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Susan Palmer Sent: Monday, October 11, 2010 9:32 AM To: [email protected] Subject: Re: WWRUG ** Sam, This is the first RUG I'll be missing since 1995 other than the "P" year and I'm heart-broken. Family obligations require that I be here while they are visiting (darn) and I couldn't get them to change their week. I'll be missing the learning and all the people I enjoy talking too :( I would have paid for the conference myself if my employer would not it's that valuable! Everyone starts off inexperienced, but by attending you'll be exposed to alot of information that you'll be able to utilize for years. Don't let the mention of party throw you off .... you will receive so much information I guarantee that you'll wonder how your brain can absorb that much. Take notes. Sure you'll get the ppt presentations (and don't rewrite all that info) but when you make a note make it thorough. You think you'll remember some shortened idea until you look at it the following week. Presenters live for Questions, they feel unloved if there aren't alot of questions. Don't worry that it's too simple, they love those too! Talk to people. People sitting next to you, people waiting in line with you, people at your lunch table, breakfast area, people everywhere. One thing about Remedy people, they love to share. If you're shy about approaching people just ask someone an open-ended question, they'll take it from there. Don't hesitate to say proudly you are new to Remedy. People will take you under their wing. But make sure you circulate and talk to many people ... no issue hitting 25 a day minimum. Make sure you get enough sleep. A little over loaded at end of first day will feel fatiguing but if you don't allow for adequate sleep you'll be exhausted by night with Engineering. This is a great place to move from group to group and listen. Of course ask questions if you have one, but these are real people questions, things others have experienced. You may think it doesn't pertain to something you're doing but a tidbit will be stored for future reference in your brain and the light bulb will come on to ask a new question when the time arrives. Don't underestimate Friday's session. You'll be tired but there may be a repeat of something you missed due to conflicts or something you want to hear over. It's all about pacing yourself. Sometimes it's even good to take 30 minutes and find someplace quiet to sit, your room, a corner (not a bar ... lol) and relax. It will refresh you. I have a few tears welling my eyes because I'm going to miss this, so I'd like to take solace in knowing a newbie will be enjoying the experience .... GO!!!! GO!!! Susan On Fri, Oct 8, 2010 at 2:42 PM, Samuel A. Morris <[email protected]> wrote: ** Regarding the WWRUG in Las Vegas... I'd like to come to it, my company is willing to send me, but I have a concern that the sessions are going to be so far over my head that little of it will make much sense (read, I'm very inexperienced with Remedy, etc.) As an example, I posted a question on this list about being able to display certain items in the Atrium Core Console... the one reply I got ended with the line "I have a question - how much experience do you have with CMDB?", leading me to feel even more out of place on this list. (I subscribed to it in hopes of learning more about Remedy, Atrium, ITSM, etc. I have to admit that most of the questions posted here are beyond my understanding.) I appreciated the gentlemen who tried to help me, and I don't think he meant anything negative in what he asked. But it did give me cause to worry about spending so much money on the WWRUG given my lack of knowledge of the product. I guess what I'm asking is, will there be some of WWRUG geared to those with not a lot of experience with the various products? Thank you for your time, Sam ** This message and any attachments contain information from Union Pacific which may be confidential and/or privileged. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this message is strictly prohibited by law. If you receive this message in error, please contact the sender immediately and delete the message and any attachments. ** _attend WWRUG10 www.wwrug.com <http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
