As per the defect # SW00343855, you would have to upgrade to 7.5.1 Patch 3 and then to ITSM 7.6 Patch 1.
Thanks Mahesh On Tue, Oct 19, 2010 at 10:48 AM, sphilben <[email protected]> wrote: > ** > All: > > I have been trying an upgrade ITSM from 7.0.3 patch 009 to 7.6 patch 001 on > an ARS 7.5 patch 007 server. > > The upgrade seems to run fine (no obvious errors) but when I go to open the > lightly-customized Incident form, I see nothing on the Best Practices view > (just a few hidden fields) and a bit of a mess on the Default User Vew > (mainly, no accordion pane on the left side and some left over things from > 7.0.3 that should not be there). > > Has anyone tried this upgrade and seen issues? Or been successful? Is this > something that is supposed to work and I am doing it wrong? > > Thanks. > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
